Customer Engagement Coordinator
ZipLiens
Somerset, KY (Remote)
In-houseFull-timeMid level2+ years exp.
13 hrs ago
Community Management Internship
Seattle, WA (Remote)
Salary Not AvailableIntern/New GradPart time
Posted 2 months ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Summary
Own the client social presence by monitoring accounts, engaging on-brand with audiences, and surfacing notable feedback to the team to protect brand voice and momentum.
- Monitor client social media accounts daily across major platforms.
- Engage in relevant conversations and trends to raise visibility.
- Flag comments or issues for timely escalation to the account team.
Job Description
Responsibilities
- Monitor client social media accounts daily across Instagram, Facebook, TikTok, LinkedIn, and others
- Respond to comments, messages, and mentions in a timely, on-brand manner on behalf of clients
- Proactively engage in relevant conversations and trending topics to boost client visibility
- Flag notable comments, feedback, or potential issues to the account management team
- Track engagement activity to support monthly reporting
- Stay current on platform updates and social media trends
- Collaborate with account managers to align community efforts with broader client goals
Requirements
- Genuine passion for social media and a strong understanding of major platforms
- Excellent written communication skills with the ability to adapt tone and voice for different brands
- Organized, reliable, and detail-oriented
- Comfortable working independently in a remote or hybrid environment
- Currently pursuing or recently completed a degree in Marketing, Communications, Public Relations, or a related field, or equivalent practical experience
- A portfolio, class project, or any example of social media work is a plus but not required
- Availability to commit approximately 10 hours per week
Nectr Social
The advertising landscape has forever changed. It’s a social world now and we’re all living in it. To survive, you need to be where the people are. To thrive, you need to be faster and more agile than the rest. That’s where we come in. We're here to grow your brand, increase sales, and add to your bottom line with nimble campaigns, cost-conscious paid advertising, and content that hits your customer’s sweet spot. We specialize in:SOCIAL MEDIA • Content Creation and Production | Long-form video production to product photography. • Social Media Strategy | Uniquely tailored to keep your brand in the spotlight. Your social media handbook. • Paid Social Advertising | Boost leads, purchases, or brand awareness with measurable results in real-time.• Influencer Marketing | Tap into our network of social media superstars across a multitude of industries. • Community Management | Monitor and react to the conversations happening around your brand.
