Responsibilities

• Develop and scale the end-to-end strategy for Procore’s peer-led meetup program across the NAMER region.
• Design standardized operating procedures, playbooks, and toolkits to ensure consistent, high-quality execution across all community event types.
• Recruit, onboard, and enable a distributed network of volunteer chapter hosts using a 1:many engagement model and self-serve resources.
• Lead the community booth strategy and session programming for flagship tentpole events such as Groundbreak and Innovation Summit.
• Manage the operational lifecycle of events, including budget tracking, project management, and post-event feedback loops.
• Collaborate with Field Marketing and the Events & Experiences team to integrate community voices into industry conferences and regional workshops.
• Establish and monitor program health metrics and quality benchmarks to track the impact of community events on customer engagement.
• Facilitate a dedicated community for chapter hosts to share best practices and maintain alignment with the Procore Community team.

Requirements

• 3+ years of experience in event management, field marketing, or community program management, specifically within B2B SaaS or enterprise software environments.
• Proven track record of building and scaling operational systems or volunteer-led programs (e.g., ambassador or chapter networks) from the ground up.
• Strong project management skills with the ability to navigate complex, cross-functional workstreams and manage multiple budgets simultaneously.
• Excellent communication and interpersonal skills, with a natural ability to build rapport with both internal stakeholders and external community members.
• A "builder" mindset—someone who enjoys creating the "machine" and the playbooks rather than just maintaining existing processes.
• Ability to travel multiple times per quarter to support community events and host activations across the region.
• Experience with community-focused technology, event tooling, and CRM platforms.
• Bachelor’s degree or equivalent professional experience.