Responsibilities

• Develop and execute integrated communication strategies and processes that support infrastructure projects, community initiatives and key business priorities
• Create and deliver clear, audience-focused content across multiple channels, including digital, print, email, web, and customer outreach materials
• Partner closely with project managers and cross-functional teams to translate complex project information into concise, customer-friendly communications
• Build strong relationships with internal stakeholders, including Power Delivery, Real Estate, and Engineering, to align messaging and ensure accuracy
• Lead and support customer engagement efforts, including public meetings and targeted outreach initiatives
• Manage communications workflows, including content development, review, approval, and stakeholder coordination
• Prepare and deliver presentations and updates tailored to internal and external audiences
• Monitor and report on customer sentiment and feedback, using insights to refine communication strategies and improve outcomes
• Serve as a point of escalation for customer inquiries, ensuring timely, thoughtful resolution
• Lead recurring project update meetings with internal partners to track progress and maintain alignment

Requirements

• Undergraduate degree in public relations, marketing, communications or related field is preferred
• At least 3 years of experience in corporate communications, public affairs, advertising, integrated communications, journalism or a related field
• Exceptional writing and editing skills, with the ability to adapt tone and style for different audiences and channels
• Demonstrated experience in project management and cross-functional collaboration
• Ability to quickly synthesize information and produce high-quality content under tight deadlines
• Strong organizational skills, attention to detail and a commitment to delivering high-impact work

Nice to Have

• Regulated, public utility industry business experience
• Supporting or participating in crisis or high-pressure communications environments
• Community relationships in the assigned geography
• A portfolio of professional writing samples with a brief context of audience, objective and impact

Benefits

• Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being.
• A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.