Responsibilities

• Own and manage external communications across digital channels, including website inquiries, online reviews, client updates, and community engagement.
• Design and execute automation initiatives to streamline and accelerate responses to daily high volumes of inquiries via contact forms on the Angels of Care website
• Creation of internal content such as HALOS newsletters, announcements, and communication distribution lists
• Collaborate with other departments in the company to plan, design and execute marketing and communication strategies
• Write and distribute unique content that effectively conveys messages and calls-to-action while ensuring the message is consistent and engaging
• Identify communication gaps, anticipate questions, solve problems, and recommend improvements that align with company values
• Serve as liaison between external organizations and Angels of Care leadership
• Develop and maintain branding standards with an extensive understanding of company’s history, mission and values
• Develop, organize and manage company programs that increase client/employee satisfaction while promoting company values with brand awareness in mind
• Participate in digital media on-call schedule while maintaining company’s digital media response standards

Requirements

• Bachelor’s degree in Communications, Marketing, or similar field is preferred
• Understanding of and ability to use necessary design and communication platforms such as Adobe Creative Suite (Photoshop), Canva, Mailchimp, Google Business, all digital platforms
• Experience creating content and pages for Microsoft SharePoint
• Interpersonal, organizational and excellent written and verbal communication skills

Benefits

• Competitive Pay
• Paid Time Off
• Medical, Dental, & Vision Plans with a generous contribution from AOC
• HSA/FSA
• Mental Wellness Benefits
• 401K
• Discounts on Pet, Home, and Auto Insurance
• And more!