Responsibilities

• Plans, writes, edits, and designs content for a variety of CCH staff communication channels, such as the organizational newsletter, screensaver bulletins, managers’ and staff briefings, email messaging, flyers, etc. in alignment with mission and brand standards
• Ensures organizational initiatives, program updates, and new and ongoing project updates are successfully communicated and centralized for employees and stakeholders.
• Under the supervision of the Director of Communications, works collaboratively across the organization, particularly with those departments that share communication responsibility, to deliver on organizational communication strategy with clear, appropriate and consistent messaging using accessible communication channels across the organization.
• Aligns closely with external communication efforts to clearly inform staff and external audiences about CCH programs & services through various channels (i.e., CCH website, 211, FindHelp, etc.).
• Creates and distributes messaging by the Coalition that is trauma-informed and culturally appropriate.
• Partners directly with the Executive Office on organizational communication, including planning organizational meetings (i.e., All-Staff meetings and staff engagement) and preparing, reviewing, and revising organizational messaging for staff audiences. Collects, analyzes, and reports out on monthly E&A metrics and synthesizes results of organizational meetings (i.e., All-Staff meetings and staff engagement) for communication to staff and leadership to support feedback and engagement.
• Participates in planning, development, and execution of internal and external in-person events to include grand openings, groundbreakings, Lobby Day and the Homeless Persons’ Memorial Vigil while providing support for other priority CCH events and anniversaries as capacity allows.
• Participates in planning, development, and execution of virtual events such as the Education Series, staff engagement sessions, and All-Staff meetings, including backend webinar administration via Zoom and Microsoft Teams and design and implementation of engagement tools (e.g., Mentimeter, surveys, polls).
• Ensures timely & accurate use of organizational systems as required while maintaining complete up-to-date records and any future upgrades as directed.
• Performs other job duties as assigned.

Requirements

• High School Diploma or GED equivalent
• Bachelor’s degree in communication or similar discipline preferred.
• At least 4 years of experience in communication, public relations, marketing, or related programs required.
• Strong written communication experience required.
• Experience in the non-profit or government sector is strongly preferred, ideally in the fields of homelessness, healthcare, human or social services, affordable housing, public policy, or similar.
• Experience coordinating workforce communication messaging in medium to large organizations preferred.
• Must be able to communicate information clearly and effectively through multiple mediums to diverse audiences with varied reading levels.
• Demonstrated ability to use full suite of Microsoft Office 365 including SharePoint management and Microsoft Teams (including webinar functionality), Constant Contact (or similar email platform), Zoom (including back-end webinar functionality), Canva or Adobe, and general website platforms required.
• Ability to present to, interact with, and advise executive leadership and other key stakeholders on communication strategies and best practices.

Preferred

• Bachelor’s degree in communication or similar discipline preferred.
• Experience in the non-profit or government sector is strongly preferred, ideally in the fields of homelessness, healthcare, human or social services, affordable housing, public policy, or similar.
• Experience coordinating workforce communication messaging in medium to large organizations preferred.

Benefits

• Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same-and opposite-sex domestic partner coverage.
• Choice of dental insurance or discount plan.
• Vision insurance.
• Flexible spending accounts for health care / dependent care / parking expenses.
• Free basic life and AD&D insurance coverage.
• Employee Assistance Program, a problem-solving resource available to you and your household members.
• Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting.
• Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year.