Responsibilities

• Coordinate social media and digital communications efforts for the MPSC.
• Prepare, review and distribute digital and social media posts, Commission orders, and rate case documents for release to the public, such as media representatives or ratepayers.
• Consolidate information and prepare reports and summaries to be released to the general public.
• Analyze digital and social media activities and engagement to improve digital outreach efforts and assess public attitudes toward the department and its programs to develop programs to promote favorable attitudes.
• Propose, develop, and prepare material to be utilized for both internal and external communications including website and social media materials, presentations, fact sheets, issue briefs, consumer tips, talking points, and reports.
• Analyze and maintain the digital content on the agency’s public-facing website, and recommends solutions to maintain accurate, up-to-date, digital materials.

Requirements

• Possession of a bachelor's degree in English, journalism, communications, broadcasting, telecommunications, advertising, communication arts, public relations or a related field.
• Experience: Communications Representative 9: No specific type or amount is required.
• Communications Representative 10: One year of professional experience in preparing and disseminating informational and promotional materials equivalent to a Communications Representative 9.
• Communications Representative P11: Two years of professional experience in preparing and disseminating informational and promotional materials equivalent to a Communications Representative, including one year equivalent to a Communications Representative 10.

Benefits

• Our culture is driven by excellent customer service, continuous improvement, metrics, employee development and diversity and inclusion.
• Michigan Public Service Commission is proud to be an equal employment workplace that values inclusion & diversity.
• In an effort to minimize implicit bias, the Michigan Public Service Commission is removing/protecting applicant personal identifying information.
• For best results include detailed education and experience in the online application for review. Do not put “see resume” instead of listing duties under your work experience.