Communications & Outreach Director

Portland, OR (On-site)

Salary Not AvailableSenior Level3+ years expFull time

Posted 11 days ago

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Job Summary

Own the District 1 communications program, leading media strategy and crisis response, plus community outreach, executive scheduling, and board proclamations. Coordinate with the County Communications team to manage briefs, events, and constituent communications.

  • Oversee media strategy, crisis response, and interview preparation for the Commissioner.
  • Coordinate community outreach, events, and policy-aligned communications with stakeholders.

Job Description

Responsibilities

  • 1. Communications & Media Relations
  • - Media Strategy: Draft and distribute press releases; build and maintain strong relationships with local media; and strategically pitch stories to relevant reporters.
  • - Crisis & Inquiry Management: Serve as the primary point of contact for media inquiries, coordinating with senior staff to craft timely responses.
  • - Interview Prep: Fully prepare the Commissioner for media appearances, including drafting talking points, conducting mock interviews, and managing logistics (travel, tech setups, and staging).
  • - Digital Content: Write and design regular community newsletters; manage and update the district website for better navigability; and oversee all social media platforms (including video creation and comment moderation) to expand digital reach.
  • - Monitoring & Collaboration: Track local news coverage concerning District 1 and collaborate regularly with the central County Communications department.
  • 2. Community Outreach
  • - Relationship Building: Act as the office liaison to neighborhood associations, community groups, advocates, and professional organizations.
  • - Event Coordination: Plan and execute public town halls and community meetings, managing all logistics, photography, note-taking, and subsequent follow-up actions.
  • - Issue Tracking: Investigate district-specific issues raised by residents and develop communications—or collaborate on policy solutions—to address them.

Requirements

  • Equivalent to a Bachelor's Degree from an accredited college or university with major coursework in Journalism, English, Communications, or related field. In lieu of a degree, we will consider equivalent years of related experience.
  • Three (3) years of administrative, communications, marketing or public information experience.

Preferred

  • Experience in local government or political campaigns is highly preferred.
  • Ability to work under tight deadlines and multiple competing priorities.
  • Ability to interact and work with a diverse group of people and at all levels of the organization.
  • Ability to maintain good customer service when responding to requests from community members.
  • Proficiency in marketing software, tools and analytics (e.g. Mailchimp, HubSpot, Google Analytics, Adobe Creative Suite)
  • Proficiency in social media platforms (e.g., Facebook, Instagram, LinkedIn, X, Bluesky TikTok, YouTube)
  • Knowledge of strategic planning, implementation and project management.
  • Experience applying a racial equity lens to communications and policy analysis.
  • A commitment to promoting a culture of respect, inclusiveness, and culturally responsive communication informed by lived experience.
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Multnomah County

At Multnomah County, our organization’s top priority is to meet the many needs of our residents. We provide a wide array of essential services including: health, community justice, roads, elections, libraries, jails, bridges, tax and assessment, marriage licenses, animal services, passports, mental health and addiction services and more.The county and its departments are governed by our non-partisan, publicly-elected Board of County Commissioners. The board is made up of four commissioners representing their respective districts and the chair of the board, who serves as the chief executive officer for the county. Our diverse, dynamic workforce is comprised of more than 4,500 employees whose work collectively touches every person who lives, works or does business in Multnomah County. As an organization, we value a culture of inclusivity, sustainability and innovation. And we continuously strive to improve the quality of life for county employees and residents alike. Working for Multnomah County means having the opportunity to make a real difference in the community, no matter what position you hold. From department directors, to librarians, to election workers-- and everywhere in between -- county employees dedicate themselves to meaningful service. This work matters.

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