Responsibilities

• Design and manage communications intake, project tracking, timelines, and workflow processes from request through delivery.
• Maintain editorial and publishing calendars across channels, ensuring deadlines, approvals, and dependencies are met.
• Serve as the administrator for the Communications team’s collaboration space.
• Ensure communications materials align with brand guidelines, governance standards, and organizational policies.
• Support content production and distribution for newsletters, intranet updates, announcements, presentations, town halls, and campaign materials.
• Coordinate cross-functional reviews with stakeholders such as leadership, Legal, HR, Marketing, Customer Support, and agency partners.
• Work shoulder-to-shoulder with members of Legal, Finance, Purchasing, and Integrity and Compliance to support cross-functional initiatives and develop and run clear, scalable, repeatable processes.
• Administer communications tools and platforms, including content management systems, intranet tools, email platforms, and collaboration software.
• Establish and maintain standards, templates, approval processes, and documentation to improve quality, consistency, and speed of content creation, routing, and approval.
• Track key communications metrics and prepare regular reports on channel performance, engagement, and operational effectiveness.

Requirements

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, Business, or a related field.
• 4+ years of experience in communications, communications operations, project coordination or management, marketing operations, or a related role.
• Strong project management and organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills, including the ability to create clear process documentation and stakeholder updates.
• Experience with editorial planning, approval workflows, and content publishing processes.
• Proficiency with Microsoft 365 tools and familiarity with collaboration, project management, and content management platforms.
• Strong attention to detail and ability to maintain accuracy in fast-paced, high-visibility work.
• Ability to work effectively across teams, influence without direct authority, and build strong working relationships.
• Experience using metrics and reporting to evaluate performance and improve operational efficiency.

Preferred

• Experience supporting internal communications, executive communications, or corporate communications programs.
• Familiarity with intranet publishing, email communications platforms, analytics dashboards, and digital asset management tools.
• Experience working with external vendors, creative agencies, freelancers, or production partners.
• Knowledge of communications measurement, audience segmentation, and basic change management principles.
• Experience in a matrixed or fast-moving corporate environment.

Benefits

• The benefits of joining Scout include the chance to build products and a company from the ground up . This is a chance to create something new and lasting – with an iconic brand at its foundation .
• In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
• Competitive insurance including:
• Medical, dental, vision and income protection plans
• 401(k) program with:
• An employer match and immediate vesting
• Generous Paid Time Off including:
• 20 days planned PTO, as accrued
• 40 hours of unplanned PTO and 14 company or floating holidays, annually
• Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
• Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave