Responsibilities

• Provide leadership and ownership of Marketing Communications operations, channels, and delivery systems.
• Own end-to-end operations of internal communications channels and platforms, including SharePoint, email, and Viva Engage.
• Establish and enforce standards for content publishing and channel usage.
• Design and implement scalable workflows using Power Automate and related tools to improve communications processes.
• Define and implement AI applications to enhance communications workflows.
• Own the measurement strategy for communications channels and deliver actionable insights.
• Manage the communications calendar and ensure alignment across workstreams.
• Continuously evaluate and improve communications workflows for efficiency and scalability.
• Define and implement budget tracking systems for communications and events.

Requirements

• 7 years of experience in communications operations, marketing operations, or program management.
• Experience designing and implementing operational systems at scale.
• Hands-on experience with SharePoint, Power Automate, or similar tools.
• Strong systems thinking and process design capability.
• Experience working across complex stakeholder environments.

Preferred

• Strong familiarity with communications platforms and content publishing processes.
• Experience in workflow automation and designing systems for content intake, approval, publishing, and distribution.
• Background in internal communications operations, marketing/content operations, or intranet/digital workplace ownership.
• Ability to translate communications strategies into structured execution plans.

Benefits

• medical, dental, and vision benefits
• health savings accounts with qualified medical plan enrollment
• 10 paid days off
• 3 days paid bereavement leave
• 401(k) plan participation with employer match
• life and disability insurance
• commuter benefits
• dependent care flexible spending account
• accident insurance
• critical illness insurance
• hospital indemnity insurance
• accommodations and reimbursement for work travel
• discretionary performance or recognition bonus
• Sick leave and mobile phone reimbursement provided based on state or local law