Responsibilities

• Document processes and create communications playbooks to ensure message consistency and continuity.
• Ensure clear tracking and measurement processes for all executive communications programs and activities.
• Analyze and measure executive communications efforts across multiple channels to provide actionable impact analysis.
• Build and maintain comprehensive project plans, timelines, milestones, and delivery trackers.
• Drive weekly, monthly, and quarterly operating rhythms, including status updates, planning cycles, and retrospectives.
• Oversee communications-related platforms and tools (e.g., project management, content workflows, and AI tools) to ensure effective use.
• Execute content creation and manage ad hoc requests to support leadership objectives.

Requirements

• 8+ years of experience in a communications role
• Bachelor’s degree in Communications, Marketing, Business, or a related field (or equivalent work experience)
• Experience in integrated communications, preferably within a technology organization or agency
• Proven experience managing communications and analytics tools such as Google Analytics, Sprinklr, and SharePoint
• Demonstrated high degree of AI fluency and the ability to use technology to reimagine processes and drive positive outcomes

Preferred

• Exceptional organizational skills with the ability to manage multiple high-priority workstreams simultaneously
• Proactive, anticipatory mindset with strong judgment and the ability to exercise discretion
• Strategic and analytical thinker capable of translating data, trends, and technical information into practical recommendations and compelling stories
• Strong verbal and written communication skills with the ability to synthesize information from a variety of sources
• Track record of consistently driving effectiveness by setting clear objectives, modeling accountability, and proactively addressing obstacles

Benefits

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies