Responsibilities

• Own and manage the audit process to ensure that communication documentation in the regions is in place and up to both Global MARCOM and Vertiv Legal standards for all of the Vertiv Global regions. This would include:
• Standard Warranty Documentation
• Operating Manuals
• Factory Witness Test Reports / Documentation
• CDE Documentation (Comply, Deviate, Exception)
• Other compliance documentation like RoHS, Conflict Materials, Buy American, etc.
• Brochures such as spec sheets, manuals, product selection guides.
• Sales Training, Customer FAQs, Customer Testimonials, Use case articles.
• Manage this global documentation library via the Vertiv NPDI process in conjunction with the Vertiv Global MARCOM team.
• Coordinate with the Global MARCOM team to ensure website compliance, messaging and NDPI. The offer managers are responsible for the raw technical documentation, and the Global Communications Manager project manages the creation of the material through the Global MARCOM process.
• Competitive assessment and close collaboration with Global Offer Management on competitive teardowns. Outputs of this competitive assessment summarized for Vertiv Sales and Customer comparison.

Requirements

• Demonstratable experience in working with Global Product Lines (Electrification) and working with cross-functional teams to identify and execute on priority actions.
• Ability to drive and accept change, continuous improvement processes.
• Must have demonstratable skills with Microsoft office applications, particularly Excel. Smartsheet and Power BI experience beneficial.
• Ability to directly interface with Customers, at the executive and technical levels, required.
• Experience leading cross functional meetings and presenting to small groups, both in person and via conference call
• NPDI (New Product Development Introduction) and PLM (Product Lifecycle Management) Experience
• Demonstrated curiosity and a lifelong learner.
• 10 – 20 % Travel Required .

Preferred

• Comfortable working autonomously.
• Experience in introducing new processes to an existing organization.
• Demonstrated competence in problem solving, data analysis, & project management
• Direct experience in the NEMA (National Electrical Manufacture Association) Low Voltage Electrical Apparatus (less than 600V) and Medium Voltage equipment space.
• Direct experience with low voltage (less than 600V) electrical components like circuit breaker, transformers, metering, arc flash mitigation equipment, etc. as well as Medium Voltage equipment 5kV to 40.5kV.