Communications Manager - Parking Services - UTK

Knoxville, TN (On-site)

Salary Not AvailableMid LevelFull time

Posted 2 months ago

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Job Summary

Own the strategy and execution of campus-wide communications for Parking & Transportation, aligning messaging to operations, customer engagement, and major initiatives to improve awareness and service continuity.

  • Communication Strategy: Develop and execute plans for operations, events, service changes, and mobility programs across campus audiences.
  • Stakeholder Outreach: Proactively inform and engage students, faculty, staff, and partners to minimize disruption and maximize adoption of new services.
  • Messaging & Execution: Shape clear, timely, and consistent communications around construction impacts, customer programs, and key initiatives using available channels.

Job Description

Responsibilities

  • seeking a Communications Manager to lead strategic communications for Parking & Transportation.
  • developing and executing communication strategies that support departmental operations, customer engagement, major initiatives, and service changes while ensuring clear, timely, and effective communication with campus stakeholders.
  • serves as the department’s primary communications strategist, helping shape messaging related to parking operations, transportation services, mobility initiatives, construction impacts, major events, and customer-facing programs.
  • This position plays a key role in enhancing customer experience, strengthening stakeholder awareness, and supporting operational success through proactive communication and outreach.

Benefits

  • UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.
  • The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine.
University of Tennessee logo

University of Tennessee

The University of Tennessee is a public land-grant university headquartered at Knoxville. Founded in 1794, it is the flagship institution of the statewide University of Tennessee system with nine undergraduate departments and eleven graduate departments and hosts more than 26,000 students from all 50 states and more than 100 foreign countries. In its 2009 ranking of universities, U.S. News & World Report ranked UT 118th among national universities and 52nd among public institutions of higher learning. Its ties to Oak Ridge National Laboratory, established under UT President Andrew Holt and continued under the UT-Battelle partnership, have positioned the University as co-manager and allow for considerable research opportunities for faculty and students enjoyed by few other institutions of comparable standing.Also affiliated with the University are the Howard H. Baker, Jr. Center for Public Policy, the University of Tennessee Anthropological Research Facility, and the University of Tennessee Arboretum, which occupies 250 acres of nearby Oak Ridge, Tennessee and features hundreds of species of plants indigenous to the region. The University is a direct partner of the University of Tennessee Medical Center, the only Level I trauma center in the East Tennessee region and a self-proclaimed 'teaching hospital' due to its aggressive medical research programs and position as the primary career destination for most medical school graduates of the University of Tennessee Health Science Center at Memphis.

Founded in 1913
USA
6K employees (267 in marketing)

Traffic Signals

Monthly Visitors
2M
Monthly Google Ads Budget
$310K
Traffic Source Mix
Search
55.2%
Direct
39.2%
Referral
4.6%
Social
0.6%
Paid
0.3%

Headcount Trend

Current headcount: ~6K

Marketing Team

Marketing Team Size
185 (3% of company)
Median Career Experience
17 years
Median Tenure
12.4 years
Marketing Roles Posted (Last 30 Days)
5

Funding

Total Funding
$19.3M
Last Raise
$523.8K
Grant, 1 years ago

Funding History

  • Oct 2024
    Grant
  • Sep 2024
    Grant • $523.8K
  • Sep 2024
    Grant • $50K

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