Communications Manager

Massachusetts, USA (On-site)

Salary Not AvailableEntry Level3+ years expInternship

Posted 5 weeks ago

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Job Summary

Own the content and community storytelling engine for Transom by running social channels, email newsletters, and website updates, while measuring impact and driving audience growth.

  • Social, newsletters, and web: own distribution and analytics to feed leadership with monthly reports
  • Content promotion and events: push stories, audio, alumni and live programs
  • Brand assets: coordinate design and ensure visual consistency across channels

Job Description

Responsibilities

  • Manage Transom's social media presence (Instagram, X, LinkedIn, occasional TikTok)
  • Write and distribute newsletters (All Hear, Over the Transom) and maintain Substack and email lists
  • Update website content and announcements
  • Track audience engagement and analytics; report monthly to leadership
  • Promote stories and audio pieces published on Transom.org
  • Promote workshops, programs, and public events (festival, live storytelling)
  • Coordinate marketing materials for programs
  • Coordinate graphic design and visual materials; manage freelance designers when needed
  • Maintain visual brand consistency across channels
  • Support promotion and distribution of Transom audio content; assist with podcast production

Requirements

  • 3+ years of communications, marketing, or audience-development experience
  • Strong writing skills — newsletter, social, web, all in the same warm editorial voice
  • Comfort with email marketing tools (Substack, Mailchimp) and basic analytics
  • Experience with podcast production
  • Ability to work independently and manage your own time at 20 hrs/wk
  • Basic graphic design (Canva, Figma) for in-house assets
  • Experience with WordPress or modern static-site CMS

Preferred

  • Familiarity with audio storytelling, public radio, or podcast production

Benefits

  • PTO: 80 hours. Additional 20 hours after two years of service to the organization.
  • Retirement: 401(k) plan with Guideline
National Association of Black Journalists (NABJ) logo

National Association of Black Journalists (NABJ)

The National Association of Black Journalists (NABJ) is an organization of journalists, students and media-related professionals that provides quality programs and services to and advocates on behalf of black journalists worldwide.Founded by 44 men and women on December 12, 1975, in Washington, D.C., NABJ is the largest organization of journalists of color in the nation.Each year, NABJ awards nearly $100,000 in scholarships and internships to college and high school students nationwide, as well as fellowships for seasoned professionals.The NABJ Media Institute provides professional development and technical training for black journalists at venues across the country.NABJ is headquartered on the campus of the University of Maryland-College Park.

College Park, Maryland, USA
220 employees (48 in marketing)

Traffic Signals

Monthly Visitors
199.1M
Monthly Google Ads Budget
$202.6K
Traffic Source Mix
Search
21.6%
Direct
52.8%
Referral
4.7%
Social
20.8%
Paid
0.1%

Headcount Trend

Current headcount: ~220

Marketing Team

Marketing Team Size
45 (20% of company)
Median Career Experience
21 years
Median Tenure
7.6 years
Marketing Roles Posted (Last 30 Days)
1

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