Responsibilities

• Communications Strategy Development and Execution: Contributes to and supports the creation of effective and comprehensive communications strategies and annual work plans for the organization; executes the communications strategy message to target audiences in order to achieve institutional communication objectives; manages the annual editorial calendar on a day-today basis to meet organizational messaging goals; sources content for all digital and print communications, reviews and determines content’s appropriateness for use in communications materials and channels; occasionally travels to execute communication and messaging priorities.
• Writing and Editing: Produces high-quality written content across formats including donor communications, reports, executive messaging, board correspondence, and field storytelling; writes, reviews, and oversees print and digital collateral for IOCC such as IOCC’s annual report, fact sheets and stories of IOCC’s work in the US and field, to increase engagement and awareness; partners with the Marketing Manager to determine key messages and consistent language to describe IOCC’s work and position; ensures timely delivery of content aligned with editorial calendar.
• Brand Management: Utilizes IOCC's brand guidelines, reviews all collateral so that it meets the brand and institutional voice; conducts internal trainings on best practices and brand standards; edits collateral not adhering to brand and institutional voice; develops and oversees the use and standards for IOCC’s design work for all print and digital collateral; writes, adjusts (as needed), and rolls out messaging tools, such as boilerplate language and talking points.
• Archiving of Media: Coordinates with global field offices to source, validate, and adapt content across diverse cultural and operational contexts; uses SharePoint as the designated viewing, organizing and storage application tool for internal staff; formats, organizes, tags, and maintains all media in the digital archive; reviews, organizes, and archives all photos, videos, audio, raw stories, and all final published material.
• Media Monitoring and Management: Monitors all traditional media on a daily basis to ensure adherence to IOCC’s social media policy guidelines; escalates media mentions to supervisor to create standard communication plans including crisis communication plans; supports development and execution of crisis communication plans; coordinates responses to sensitive or high-risk communications; oversees IOCC’s social media presence and determines key messages; triage points for all media requests and external media opportunities, escalates high risk/high stakes media opportunities; supports the Development department (marketing) in determining key messages and consistent language to describe IOCC’s work and position.
• Vendor Management: Manages consultants and vendors’ activities and product delivery; sets work priorities to meet institutional communication goals; ensures quality, timeliness, and alignment of vendor deliverables with organizational standards and timelines

Requirements

• Bachelor’s degree in Communications, Marketing, or related field
• 5-7 years’ work experience in a professional environment, in related field
• Or a combination of education and work experience that yields the minimally required knowledge, skills and abilities listed above
• Travel possible; approximately 20%

Preferred

• Work experience with multinational organization, NGO, faith-based or similar nonprofit preferred
• Strong familiarity with the Orthodox Christian voice preferred
• Ability to work in Canva, or similar software programs, to help produce print, social, and video content is a plus