Responsibilities

• Execute HANO’s communications and brand strategy under the direction of the Vice President of Network Strategy, translating organizational priorities into clear, compelling, and audience-centered communications.
• Draft, edit, and disseminate organizational communications, including newsletters, reports, social media, website content, and printed materials.
• Develop and manage an integrated communications calendar, coordinating messaging and content across HANO’s channels.
• Work across the HANO team to identify and develop stories that demonstrate HANO’s impact and elevate the contributions of Hawaiʻi’s nonprofit sector.
• Maintain a consistent, authentic, and engaging HANO voice and brand across audiences and communications channels.
• Manage and maintain HANO’s day-to-day digital presence, including social media, email communications, and website content, ensuring information is current and relevant.
• Create, curate, and distribute digital content that advances HANO’s priorities and highlights its programs, advocacy, members, partners, and the broader nonprofit sector.
• Develop and maintain communications templates, graphics, presentations, and other digital and promotional materials.
• Monitor digital trends, audience engagement, and communications performance, using data and insights to strengthen content and inform recommendations.
• Support HANO’s media relations and external communications in coordination with the Vice President of Network Strategy and designated HANO spokespeople.

Requirements

• 3-5 years of experience in communications, marketing, digital media, or a related field.
• Strong writing and editing skills with demonstrated ability to create compelling content for diverse audiences.
• Exceptional storytelling skills, with the ability to adapt voice and message across channels and audiences.
• Social media management experience with knowledge of current platform best practices and analytics.
• Content creation abilities including basic photography, videography, and graphic design skills and familiarity with design tools (e.g., Canva and/or Adobe Creative Cloud).
• Website management experience with content management systems and basic HTML knowledge preferred.
• Experience with CRM platforms, including contact management, audience segmentation, and email distribution.
• Comfortable providing direct member support, including responding to inquiries, troubleshooting issues, and communicating with warmth and clarity.
• Experience supporting media relations, including drafting press materials and coordinating media inquiries.
• Manages a high volume of work with efficiency: able to juggle competing demands, prioritize without sacrificing quality, and plan backwards to meet deadlines.

Benefits

• excellent benefits that include generous paid time off and holidays, flexible work hours, paid family and medical leave, professional and personal development opportunities, and medical, dental, and vision coverage.