Responsibilities

Plans, manages, and oversees the daily functions, operations, and activities of the Communication division; plans, implements, and maintains a strategic, coordinated communications program that supports City communications and outreach goals and initiatives; manages the City website, email outreach, social media platforms, government access television, city radio station, and special events.

Participates in the development and implementation of goals, objectives, work plans, policies, and priorities for the division; recommends within division policy, appropriate service and staffing levels; recommends and administers policies and procedures.

Participates in the development, administration, and oversight of the division budget; determines funding needed for staffing, equipment, materials, and supplies; ensures compliance with budgeted funding.

Participates in the selection of, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; recommends and implements discipline and termination procedures.

Oversees all City external communications and public relations activities, including planning, writing, editing, and distribution of press releases, public notices, informational materials, and digital content; ensures accuracy, timeliness, and consistency with the City’s brand and messaging standards.

Manages the City’s official website and all social media platforms, including content strategy, editorial calendars, performance monitoring, and compliance with accessibility, public records, and transparency requirements.

Serves as the City’s Public Information Officer (PIO); responds to media inquiries, coordinates interviews, prepares statements and other external-facing communications; assists with crisis and emergency communications as needed;

Plans, directs, and manages the development and operation of government access television programming, including oversight of CTV (The Calabasas Channel), live and recorded programming, public service announcements, web streaming, video archives, and related production activities.

Researches, writes, directs, and oversees multimedia content production, including video, audio, photography, graphic design, web content, and social media promotions.

Oversees the City’s visual identity and branding standards and maintains an organized digital photo and media archive documenting City events and history.

Oversees communications-related professional services contracts, including media and public information consultants; coordinates contractor work, reviews deliverables, monitors performance, and ensures services align with City objectives and contractual requirements.

Serves as a liaison and represents the City with other City departments and divisions, commissions, committees, outside agencies, contractors, and task forces, as required.

Provides highly complex staff assistance to the Assistant City Manager; prepares and presents staff reports and other written materials; supervises the establishment and maintenance of working and official division files; ensures the proper documentation of division operations and activities.

Attends and participates in professional organizations and meetings; monitors changes in regulations, best practices, and technology that may affect operations; implements policy and procedural changes after approval.

Ensures staff observe and comply with all City and mandated safety rules, regulations, and protocols.

Performs other duties as assigned.

Requirements

Bachelor’s degree from an accredited college or university with major coursework in communications, journalism, marketing, or related field

Five (5) years of progressively responsible experience in strategic communications, public relations, marketing, media relations, or a closely related field, in a public sector, nonprofit, or comparable organizational environment

Possession of a valid California Driver’s License, or evidence of equivalent mobility

Preferred

Masters preferred in Journalism, Communications, Marketing, Business, or a closely related field

Experience in public sector or nonprofit leadership roles

Supervisory experience

Benefits

We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plan, flexible spending accounts, life insurance, short and long-term disability, holidays, vacation, and sick leave.

To learn more details, visit our benefits page.