Responsibilities

• Serve as the communications lead for the agency, developing and executing an integrated, mission consistent communications strategy that drives brand awareness, donor acquisition, donor retention, and community engagement.
• Supervise positions responsible for donor communications.
• Serve as a member of the Development team, contributing to the Development Plan, and collaborating with the team to achieve the Development Division’s goals.
• Serve as the primary point of contact for external communication requests, working with program staff to gather information and translate it into clear, consistent messaging.
• Create, write, design, and produce a high volume of communication materials, including print, digital and social media content.
• Oversee the Agency's website and social media accounts.
• Evaluate communication performance using data and analytics, and adjust strategies to improve outcomes.
• Create and implement public relations and media relations plans to promote the Agency’s programs and services, including drafting press releases, responding to inquiries, and identifying opportunities for coverage.
• Manage vendor relationships for printing, design, and other services.
• Ensure compliance with confidentiality standards, including HIPAA considerations, in all communications and materials

Requirements

• Bachelor's degree in communications, public relations, or related field from an accredited institution.
• Minimum of five years of experience in communications, public relations, or marketing.
• Excellent writing, editing, and content development skills across multiple formats.
• Excellent organizational skills, project management skills and ability to prioritize tasks.
• Positive interpersonal skills with staff, clients, donors, and volunteers.
• Experience with digital marketing strategies including website optimization, SEO, email marketing platforms, CRM systems (such as Raisers Edge) and data driven campaign management.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Proficiency in Microsoft Office applications (Outlook, Word, Teams), Adobe Acrobat, Canva, WordPress and similar programs for content creation and communication.
• Excellent public speaking and interpersonal skills.
• Passage of complete background clearance and any other required testing or clearances.

Benefits

• Time-off: 14 Holidays - 15 Vacation days - 5 Paid Leave days and 9 Sick days
• Medical/Dental/Vision Health Insurances
• Flexible Spending Account
• Long-Term Disability and Life Insurance
• 403B Retirement Plan with employer contributions
• Employee Assistance Program (EAP)
• Short-term Disability Insurance