Communications Manager (7033)

Richmond, VA (On-site)

$67K/yr – $68K/yrMid Level3+ years expOther

Posted 2 weeks ago

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Job Summary

Own the Area Command communications function, leading media relations, public information, donor communications, and crisis response while developing strategic plans and coordinating with divisional partners to raise public awareness and support for Salvation Army programs.

  • Oversees internal/external communications and media relations.
  • Develops and manages an annual Communications Plan with the Marketing and Public Relations Committee.

Job Description

Responsibilities

  • This position is responsible for:
  • Under the general supervision of the Development Director, the Communication Manager plans, develops, coordinates, maintains, improves and supervises the day-to-day Area Command communication operations with the purpose of improving both internal and public awareness and support for programs and services that advance the Army’s mission.
  • The incumbent provides the capacity to enhance evangelism, strengthen community relations, provide frequent, accurate and improved public information, forge stronger media relations and partnerships, and in general, raise the standards of communications across the Area Command.
  • In collaboration with the Divisional Communications Director, he/she designs, develops and presents promotional materials using multi-media formats and serves as primary liaison with print and broadcast media with regard to the promotion of Salvation Army events, services, disaster relief, etc.
  • The incumbent develops and maintains an effective communication plan/strategy to manage the Army’s image and address any adverse public relations events; keeps internal and external audiences informed about Salvation Army activity during disaster and/or crises events.
  • He/she oversees and coordinates all donor communications with Area Commander and Development Director including donor newsletters, direct mail and direct marketing; oversees (and supervises support staff when applicable) multi-media communications including all web-based and social media stream.
  • Maintain relationships with the media in support of the Angel Tree and Christmas stocking programs.
  • Plans, develops, coordinates, evaluates and improves the communication functions for the Area Command with a goal of increasing public awareness of, and support for, the mission of The Salvation Army; develops and manages an annual Communications Plan (working in concert with the Marketing and Public Relations Committee) outlining the strategies, objectives and measureable outcomes of the Area Command communications practices.
  • Prepares and disseminates internal and external news and press releases in both written and electronic formats; shares news with the divisional staff as needed ensuring this is accomplished with the goal of integration of a common identity.
  • Where possible, has adequate knowledge and practical experience of basic photography and videography. Uses appropriate equipment i.e. smart phones and compact cameras for video and still photography to capture events, disaster response and any other footage that can be used by the Divisional and Territorial Communications Bureau responsible for developing long form video productions; ensures compliance with territorial policies and standards as well as copyright laws related to the distribution of video and still photography.

Requirements

  • Bachelor's degree from an accredited college or university in Public Relations, Communications, or a related field is required with a Masters Preferred, AND
  • At least three years of progressively responsible experience administering a variety of internal and external communication functions, OR
  • Any equivalent combination of education and experience which provides the required knowledge, skills, and abilities.

Preferred

  • Masters Preferred

Benefits

  • Paid Time Off
  • Retirement Savings Plan Available
  • Supplemental Insurance Available
  • Voluntary Life Insurance and more!
THE SALVATION ARMY logo

THE SALVATION ARMY

3.6 Glassdoor

The Salvation Army is the nation's largest direct provider of social services. Annually, we help millions overcome poverty, addiction, and spiritual and economic hardships by preaching the gospel of Jesus Christ and meeting human needs in His name without discrimination in nearly every zip code. By providing food, shelter, eviction prevention assistance, emergency disaster relief, rehabilitation, after-school and summer youth programs, spiritual enrichment, and more, The Salvation Army is doing the most good at nearly 7,000 centers of operation around the country.The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

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