Responsibilities

• Develop and execute a comprehensive communications and marketing strategy aligned with organizational goals.
• Analyze engagement funnels and identify opportunities using data
• Set quarterly goals and track performance metrics; Utilize analytics to measure engagement and effectiveness, adjusting strategies based on data insights.
• Test and optimize marketing channels (organic social, content marketing, email, partnerships)
• Monitor competitive landscape and recommend positioning strategies
• Make data-driven budget recommendations
• Direct the overall brand strategy, including brand standards, guidelines, messaging and positioning documents and master brand deck.
• Maintain a consistent and authentic brand voice across all platforms.
• Anticipate communication needs and proactively develop messaging, including guidance for crisis, handling sensitive situations, and responses when necessary.
• Develop and maintain clear standard operating procedures (SOPs) for communications functions (social media, email marketing, media response, crisis workflows).
• Ensure SOPs remain practical, current, and aligned with organizational needs.
• Support onboarding and training to ensure volunteers understand communication standards and workflows.
• Recruit, mentor, and lead a volunteer communications team (content creators, social media managers, designers).
• Foster a collaborative, respectful, and accountable team culture.
• Participate in leadership meetings and maintain consistent communication via Slack.
• Coordinate closely with Development and Events teams to ensure alignment with fundraising campaigns and organizational initiatives.
• Serve as primary contact for media inquiries and cultivate relationships with external media outlets.
• Develop press releases, media briefs, and other external communications materials.
• Advise leadership on crisis communications and sensitive messaging, ensuring professionalism and consistency.
• Build and maintain relationships with external partners and key parties in accordance with 501(c)(3) guidelines.

Requirements

• 3+ years of progressively responsible experience in communications, marketing, or public relations (nonprofit experience preferred). Strong understanding of communications, branding, and marketing principles (nonprofit experience preferred).
• Proven success in developing and implementing strategic communication plans.
• Strong leadership, mentoring, and volunteer management abilities.
• Proficiency with digital media tools, content management systems, and analytics platforms. Excellent writing, editing, and messaging skills; ability to communicate effectively under pressure.
• Calm, thoughtful, and professional in high-pressure or sensitive situations.
• Strong interpersonal and cross-cultural communication skills.
• Ability to manage and motivate a remote, international volunteer team.
• Mission-aligned with ethical, science-based education.
• Availability of 8–12 hours per week.

Preferred

• Nonprofit experience preferred.