Responsibilities

• Assist in developing and executing social media strategies, campaigns, and content calendars for multiple brands.
• Create, schedule, and publish multiple posts per week for multiple brands per platform (Instagram, Facebook, LinkedIn, TikTok, YouTube, Pinterest), including graphics, videos, and other multimedia content.
• Write engaging, on-brand captions and ensure voice consistency across all channels.
• Prepare visual assets for posts (scaling photos, etc.)
• Draft member newsletter and regular new story letters
• Monitor social channels daily, respond to comments and messages in a timely manner, and foster an active, responsive online community.
• Collaborate with the Data Analytics Manager to track performance metrics, prepare weekly and monthly reports, and provide actionable insights to optimize content and engagement.
• Support campaigns, product launches, events, and special initiatives with real-time social coverage and promotional content.
• Work closely with internal teams (marketing, design, programs, membership, collections, Stout, LMP) to gather, curate, and develop content that aligns with organizational priorities and seasonal initiatives.
• Maintain and track communications calendar and schedules for team.
• Maintain and update content libraries, templates, and visual assets to streamline social media production.
• Stay informed on social media trends, platform updates, tools, and best practices to ensure innovative and effective engagement strategies.
• Assist with CRM/email/SMS communications (HubSpot), including content creation, audience segmentation, and performance tracking.
• Contribute ideas for creative campaigns, partnerships, and collaborations that strengthen brand presence and community engagement.

Requirements

• 2–4 years of experience managing social media or digital communications, preferably for multiple brands or nonprofit organizations.
• Strong writing, editing, and storytelling skills with the ability to adapt tone and voice for different audiences.
• Proficiency with social media platforms (Instagram, LinkedIn, Facebook, TikTok, YouTube, Pinterest) and scheduling/publishing tools (e.g., Hootsuite, Later, HubSpot).
• Experience creating content calendars and managing consistent posting schedules.
• Comfort engaging with online communities and responding to audience interactions in a timely and professional manner.
• Highly organized, detail-oriented, and able to manage multiple projects and deadlines simultaneously.
• Collaborative mindset and ability to work across teams (marketing, design, programs) to gather and produce content.

Benefits

• Medical, Dental, Vision and Life Insurance
• 401k employer match
• Paid Time Off
• Paid Holidays
• Commuting benefits
• Professional development
• Charitable giving match