Responsibilities

• Develop and implement communications and resident outreach initiatives that support Mariposa’s brand, values, and community experience.
• Draft clear, engaging, resident-focused messaging across a variety of communication channels.
• Produce eblasts and other timely communications covering community operations, events, programs, and engagement opportunities.
• Create content that is informative, approachable, creative, and easy for residents to understand.
• Help communicate Mariposa’s values, vision, and community initiatives in a way that builds connection and pride among residents.
• Help manage and execute digital communications, including website updates, page builds, eblasts, and event registration platforms.
• Maintain resident-facing website content and help ensure the online experience is user-friendly, relevant, and up to date.
• Organize and report communications and engagement data using platforms such as WordPress, Mailchimp, and Google Analytics.
• Support the ongoing development of digital content that makes important community information easy to access and understand.
• Partner with the Executive Director and Community Life team to support community events, traditions, and signature experiences.

Requirements

• 1–3 years of relevant professional experience in communications, administrative support, operations, customer service, project coordination, hospitality, community or property management, or another field demonstrating transferable skills.
• Associate’s or bachelor’s degree in Communications, Marketing, Business Administration, Hospitality Management, Public Administration, Community Association Management, Recreation, or a related field preferred.
• Strong written and verbal communication skills with the ability to create polished, resident-focused content.
• Experience with web-based communication platforms such as WordPress and Mailchimp.
• Comfort working with creative and digital tools; experience with Adobe Creative Suite is preferred.
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint.
• Strong organization and project coordination skills with the ability to manage multiple priorities and deadlines.
• Tech-savvy, detail-oriented, and comfortable learning new platforms and systems.
• Strong interpersonal and customer service skills with the ability to build collaborative relationships with residents, stakeholders, vendors, volunteers, committees, and internal teams.

Benefits

• Medical coverage available on your first day
• Employer-paid dental coverage
• Vision coverage
• 401(k) retirement plan
• Employer-paid Life Insurance, AD&D, and Long-Term Disability coverage
• Pet insurance options
• Employee Assistance Program with mental health, financial, legal, and family support resources
• Travel assistance and identity theft protection
• Complimentary will preparation services
• Generous paid time off