Responsibilities

• Serve as the primary administrator and functional owner of the LMS (Learning Management System), ensuring system accuracy, reliability, and compliance.
• Manage role-based curricula lifecycle, including creation, revision, approval routing, and assignment aligned to SOPs (Standard Operating Procedures) and job functions.
• Monitor and report training compliance metrics (e.g., overdue training, qualification status) and proactively escalate risks impacting GMP operations.
• Perform routine data verification and periodic audits of training records to ensure inspection readiness.
• Actively troubleshoot LMS issues, including assignment errors, role mismatches, and user access concerns; coordinate resolution with IT or system vendors as required.
• Support audit and inspection readiness, including providing documentation, reports, and evidence during regulatory inspections.
• Coordinate and track new hire onboarding training, ensuring timely completion of all required GMP and role-specific curricula.
• Partner with Quality, Manufacturing, and Compliance to ensure training requirements reflect current approved procedures and processes.
• Support effectiveness checks and CAPA (Corrective and Preventative Action) related training actions, ensuring accurate assignment, completion, and documentation within the LMS.
• Support training delivery logistics (On the Job Training or Instructor Led Training) as needed, ensuring alignment with operational schedules.

Requirements

• High School Diploma or equivalent required.
• 1+ year of experience supporting LMS administration, training coordination, or related systems-based role.
• Demonstrated ability to manage assignments, maintain accurate records, and support multiple priorities in a structured or compliance driven environment required.
• Experience in pharmaceutical, biotech, or other regulated industry.
• Familiarity with LMS platforms such as Compliance Wire, SuccessFactors, and Corner Stone.
• Exposure to audits, inspection readiness, or continuous improvement initiatives.
• MS office, Compliance Wire, SuccessFactors, Cornerstone or other LMS.
• Strong organization and prioritization skills.
• Ability to work independently.
• Strong written and verbal communication.

Preferred

• Technical certification in training, quality, or related field preferred.
• Experience supporting or administering a Learning Management System (LMS) preferred.
• Experience collaborating across teams to support training and operational effectiveness.

Benefits

• Medical, Dental & Vision coverage
• Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
• Life & AD&D Insurance
• Short-Term & Long-Term Disability Insurance
• Employee Assistance Program