Coordinate member communications and events for a private club, handling inquiries, reservations, and engagement across departments.

• Own inquiries response, calendar updates, and member communications.
• Must-have: Strong organizational skills and hospitality mindset.
• Standout: On-site event support and cross-department collaboration.

Responsibilities

• Develop a comprehensive understanding of Club operations, departments, and personnel to effectively respond to inquiries and direct communications.
• Answer and manage incoming calls; warmly greet members and guests; provide accurate information and assistance with inquiries.
• Manage dining and event reservations in a timely and professional manner.
• Build and maintain strong relationships with members through consistent, clear, and engaging communication.
• Collaborate across departments to support and coordinate internal and external communications.
• Maintain and regularly update the Club calendar on the member website.
• Execute member communication initiatives, including: Email campaigns and digital notifications; Social media content and updates; Digital newsletters and promotional materials; Menu updates and printed copies for distribution.
• Support Advisory Board by preparing agendas, distributing meeting reminders, and maintaining attendance records.
• Assist with the execution of Club events and seasonal programming, including Summer Camp activities, under the direction of the Director of Membership, Marketing & Club Events.
• Coordinate event logistics, including signage, menus, seating charts, and event registration tracking.

Preferred

• Hospitality or customer service-related experience a plus.
• Proficiency in Microsoft Office Suite and Google Workspace.
• Experience with Canva and social media platforms.
• Familiarity with club management software (e.g., Northstar) preferred.

Benefits

• Full-Time Full Benefits Package Perks
• Perks ~ Golf Privileges, Merchandise Discounts, Approved Dues/Education/Certifications