Responsibilities

• Develop and maintain harmonious client relationships
• Manage frequent written and verbal contact with clients
• Accurately interpret client commentary and communicate cross-functionally
• Seek opportunities to overcome challenges and continually strengthen quality of client relations
• Recognize achievements, celebrate successes, and objectively assess opportunities for improvement with the client and internal teams
• Thoroughly understand your client’s product / service, brand positioning, and strategic objectives
• Familiar with common market research methodologies; able to interpret pertinent findings and translate to insights
• Translate client needs, strategic objectives and insights into actionable, optimal channel, integrated, measurable plans
• Ensure all strategies, initiatives, and client direction support the brand positioning and strategic objectives; challenge those that do not
• Demonstrate passion for your client’s brand and commitment to maximizing its success

Requirements

• In-depth understanding of healthcare and ‘speaks the language’
• Knowledge of the U.S. and global pharmaceutical, medical device, and/or diagnostics markets
• Demonstrated success in managing and growing complex accounts and senior-level client relationships
• Proven track record in developing and delivering on integrated marketing strategies with measured outcomes in a highly regulated environment
• Expertise with muti-channel marketing approaches (email, SMS, web, direct mail, print, media, social, events, experiential)

Benefits

• Medical, Dental & Vision Insurance
• Health Savings Account, including employer contribution
• Retirement Plan (401K) with company match
• Profit Share Bonus Plan
• Life Insurance
• Paid Time Off
• Family Leave
• Short Term & Long-Term Disability
• Tuition Reimbursement
• Wellness Resources, including discounted membership to Lifetime Fitness