Responsibilities

• Accountability: Own the overall project delivery for a dedicated group of clients, acting as the primary point of contact for all project-related stakeholders, including clients, agency partners and internal team.
• Planning & Execution: Triage incoming work, develop sound implementation plans, and lead the execution of complex content and production projects from inception through to completion, ensuring all deliverables meet or exceed client expectations.
• Orchestration: Coordinate seamlessly with our offshore production hubs (e.g., primarily in Latin America) and internal teams (e.g., Project Management, Creative, Tech) to ensure efficient workflow, clear priorities, and accurate project timelines and schedules.
• Quality Assurance: Vigilantly oversee the entire production lifecycle, including creative design, development, regulatory review, and QA, to guarantee the timely delivery of high-quality, compliant omnichannel assets (digital, print, video, social, etc.).
• Trusted Advisor: Serve as the main communication link with clients and their creative agency partners. This includes regularly attending client meetings and kick-offs, coordinating hand-offs, and providing proactive updates on project considerations, risks, and dependencies.
• Problem Resolution: Act as a proactive problem-solver, anticipating potential issues with milestones or deliverables and swiftly identifying solutions or escalating as needed to senior management.
• Strategic Alignment: Work with clients to align project execution with their tactical priorities, developing recommendations that leverage WPP Production's capabilities to meet their strategic marketing goals.
• Maintain fiscal integrity across all assigned projects, preparing accurate budget updates, managing financial aspects, and contributing to overall account health.