Aesthetic Dose

Client Experience & Social Media Manager

Southborough, MA (On-site)

$50K/yr – $55K/yrMid Level2+ years expFull time

Posted 4 days ago

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Job Summary

Own and drive the luxury aesthetics practice’s social media program and client engagement initiatives across platforms, aligning content, campaigns, and growth initiatives with brand standards.

  • Own social media strategy, content creation, and calendars
  • Lead engagement, analytics, and campaigns
  • Support practice growth, reactivation, and promotions

Job Description

Responsibilities

  • Welcome clients and provide a luxury concierge experience
  • Answer phones, texts, emails, and online inquiries
  • Schedule appointments and optimize provider schedules
  • Manage client check-in/check-out
  • Process payments
  • Assist with memberships and promotions
  • Maintain a clean and welcoming reception area
  • Build lasting client relationships
  • Reactivate previous clients through thoughtful outreach
  • Help achieve practice growth initiatives

Requirements

  • 2+ years of professional social media management and creation experience
  • Strong content and graphic content creation skills
  • Experience filming and editing short-form video
  • Excellent written communication
  • Customer service or hospitality experience
  • Medical spa, cosmetic, beauty, wellness, luxury retail, or salon experience preferred
  • Experience with Canva, CapCut, Adobe Express, Meta Business Suite, or similar platforms
  • Experience with Boulevard, Vagaro, Mindbody, or similar scheduling software is a plus

Preferred

  • 2+ years of professional social media management and creation experience
  • Strong content and graphic content creation skills
  • Experience filming and editing short-form video
  • Excellent written communication
  • Customer service or hospitality experience
  • Medical spa, cosmetic, beauty, wellness, luxury retail, or salon experience preferred
  • Experience with Canva, CapCut, Adobe Express, Meta Business Suite, or similar platforms
  • Experience with Boulevard, Vagaro, Mindbody, or similar scheduling software is a plus

Benefits

  • 10 days paid time off
  • Employee discount
  • Paid time off
  • Professional development opportunities
  • Professional development assistance

Marketing Team

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