Chief Communications and External Affairs Officer at City of New York | New York City, NY | $114K/yr – $230K/yr

City of New York

Chief Communications and External Affairs Officer

New York City, NY (On-site)

$114K/yr – $230K/yrDirector/ExecutiveFull time

Posted 2 months ago

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Job Summary

Own cross-channel city communications for a large youth and community agency, shaping a unified narrative and executable plan that lands with diverse audiences while staying aligned to mayoral priorities.

Define the agency narrative and audience-specific storytelling across media, digital, and public messaging.
Lead crisis comms, media relations, and high-profile engagements with city leadership and partners.
Translate complex city programs into accessible, equity-centered messaging for youth, families, and providers.

Job Description

Responsibilities

Define and guide DYCD’s overarching narrative, ensuring clarity and consistency across initiatives, audiences, and platforms
Establish standards for messaging, tone, and visual identity across the agency
Ensure alignment with mayoral priorities and citywide messaging
Lead internal and external communications strategy, including media, digital, speechwriting, and public messaging
Oversee development and execution of communications plans for major initiatives and agency priorities
Direct crisis communications and high-profile responses
Oversee press, media relations, and public-facing engagement
Ensure timely, accurate, and strategic responses to media inquiries
Support press events, public appearances, and external engagements
Align communications related to engagement with City Hall, elected officials, and agency partners

Requirements

A baccalaureate degree from an accredited college or university and four (4) years of satisfactory, relevant, full-time, experience in community planning, community relations, development and organization including one (1) year in a supervisory, administrative, consultative, managerial or executive capacity; or
A satisfactory combination of education and experience equivalent to “ 1 ” above. However, all candidates must have one (1) year of specialized experience as described in “ 1 ” above.

Preferred

Preferred Profile - Deep experience in communications, public affairs, or policy translation in government or mission-driven settings
Strong understanding of New York City government and intergovernmental dynamics
Demonstrated ability to translate complex systems, programs, and policies into clear, compelling messaging
Experience managing communications, media, and stakeholder engagement functions
Strong leadership skills, with the ability to align and elevate teams
Ability to operate at both strategic and relational levels
Commitment to equity and inclusive communication practices

Benefits

Public Service Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

City of New York

3.7 Glassdoor

The City of New York is the most iconic and dynamic city on the planet. With a population of more than 8.4 million people, New York is not only the largest city in the United States — it is the academic, cultural, commercial, and financial capital of the world.City government is filled with opportunities for talented individuals seeking to improve their communities and make a meaningful difference in the lives of their fellow New Yorkers. Every day, the City’s more than 300,000 employees improve infrastructure, provide vital social services, build technology, protect health and safety, and so much more. Join us today at: http://www1.nyc.gov/jobs The City of New York offers its employees:•A chance to build the future of this city. New York City government is at the crossroads of where policy, great ideas, city services, and smart urban planning meet the lives and needs of every day New Yorkers. •Competitive salary and benefits. Hiring packages include a competitive salary, health benefits, various pension plans, employee assistance programs, and individual retirement accounts. •Diverse career opportunities. As the largest local government in the United States with more than 40 agencies, the City of New York offers a broad spectrum of opportunities — from education, housing development, and public health to sustainability, economic growth, technology, and emergency management.•Career Satisfaction. As a City employee, you will have the chance to shape the future of New York City and improve the quality of life for your family, neighbors, and fellow New Yorkers. •Equal Opportunity and Inclusion. The City of New York is an equal opportunity employer that prohibits discriminatory action against City employees and applicants for employment based on their actual or perceived race, color, national origin, ethnicity alienage, citizenship status, gender, religion, creed and all other protected categories.

New York, New York, USA

5.4K employees (163 in marketing)

www.nyc.gov/jobs

69% recommend to a friend

40% CEO approval