Chief Communications and External Affairs Officer

New York City, NY (On-site)

$190K/yr – $230K/yrDirector/ExecutiveFull time

Posted 1 month ago

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Job Summary

Communications leadership that owns DYCD’s public voice across initiatives, crisis moments, and government engagement.

  • Strategic messaging: steer the agency narrative, standards, and visual identity across initiatives and channels.
  • Media and external engagement: lead press relations, crisis responses, and high profile public messaging with City Hall and officials.
  • Public services access: oversee the Community Connect Call Center and translate work for diverse audiences to reflect lived experience.

Job Description

  • Define and guide DYCD’s overarching narrative, ensuring clarity and consistency across initiatives, audiences, and platforms
  • Establish standards for messaging, tone, and visual identity across the agency
  • Ensure alignment with mayoral priorities and citywide messaging
  • Lead internal and external communications strategy, including media, digital, speechwriting, and public messaging
  • Oversee development and execution of communications plans for major initiatives and agency priorities
  • Direct crisis communications and high-profile responses
  • Oversee press, media relations, and public-facing engagement
  • Ensure timely, accurate, and strategic responses to media inquiries
  • Support press events, public appearances, and external engagements
  • Align communications related to engagement with City Hall, elected officials, and agency partners
City of New York logo

City of New York

3.7 Glassdoor

The City of New York is the most iconic and dynamic city on the planet. With a population of more than 8.4 million people, New York is not only the largest city in the United States — it is the academic, cultural, commercial, and financial capital of the world.City government is filled with opportunities for talented individuals seeking to improve their communities and make a meaningful difference in the lives of their fellow New Yorkers. Every day, the City’s more than 300,000 employees improve infrastructure, provide vital social services, build technology, protect health and safety, and so much more. Join us today at: http://www1.nyc.gov/jobs The City of New York offers its employees:•A chance to build the future of this city. New York City government is at the crossroads of where policy, great ideas, city services, and smart urban planning meet the lives and needs of every day New Yorkers. •Competitive salary and benefits. Hiring packages include a competitive salary, health benefits, various pension plans, employee assistance programs, and individual retirement accounts. •Diverse career opportunities. As the largest local government in the United States with more than 40 agencies, the City of New York offers a broad spectrum of opportunities — from education, housing development, and public health to sustainability, economic growth, technology, and emergency management.•Career Satisfaction. As a City employee, you will have the chance to shape the future of New York City and improve the quality of life for your family, neighbors, and fellow New Yorkers. •Equal Opportunity and Inclusion. The City of New York is an equal opportunity employer that prohibits discriminatory action against City employees and applicants for employment based on their actual or perceived race, color, national origin, ethnicity alienage, citizenship status, gender, religion, creed and all other protected categories.

New York, New York, USA
5.4K employees (163 in marketing)
69% recommend to a friend
40% CEO approval

Traffic Signals

Monthly Visitors
21.1M
Monthly Google Ads Budget
$37.9K
Traffic Source Mix
Search
43%
Direct
48%
Referral
7.1%
Social
0.9%
Paid
0.8%

Headcount Trend

Current headcount: ~5.4K

Marketing Team

Marketing Team Size
90 (2% of company)
Marketing Roles Posted (Last 30 Days)
2

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