Responsibilities

• Partner with business stakeholders to gather requirements and translate them into accurate campaign designs.
• Build customer selections using IBM Campaign/Unica.
• Provide insights and recommendations to improve campaign strategy and targeting.
• Create use cases and test scenarios to validate campaign logic.
• Develop functional and technical specifications alongside cross-functional teams.
• Write and troubleshoot SQL to support backend processing and investigations.
• Perform detailed QA checks to ensure flawless campaign execution.
• Manage multiple projects in a fast-paced environment with shifting priorities.

Requirements

• Bachelor’s Degree/Equivalent, or 3-5 years related experience
• Strong SQL expertise: complex joins, aggregations, temp tables, data formatting, imports/exports
• Experience with IBM/Unica Campaign
• Proficiency in Microsoft Office (Excel, Outlook, PowerPoint, Word)
• Background in CRM, direct marketing, or campaign management
• Excellent communication skills, both written and verbal
• Project Management, Adobe Workfront, and experience in list management or campaign generation
• Be able to multitask in high-stress, fast-paced environments
• Familiar with and has worked in IBM/Unica Campaign

Preferred

• Experience with AT&T products or databases is a plus
• Adobe FAC/AJO/AEP experience is beneficial
• Experience with ETL processes is a plus

Benefits

• Medical, Dental, Vision, and Life Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• 401(k) Plan with Company Match
• Generous Paid Time Off
• 10.5 Paid Holidays
• Career Development Opportunities