Brand Ambassador (FT) / Market - JTRET - NC - Winston Salem
Winston-Salem, NC (On-site)
Posted 22 hrs ago
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Job Summary
You will own field activation campaigns across a territory, engaging adult tobacco consumers in compliant conversations, collecting market feedback, and coordinating promotions and materials with retailers.
- Lead scheduled activations and consumer engagement in the assigned territory
- Collect and report market feedback and survey data
- Maintain program materials and foster retailer relationships
Job Description
Responsibilities
- Conduct scheduled retail activations within an assigned geographic territory
- Engage adult tobacco consumers in meaningful, compliant conversations about tobacco products
- Verify age eligibility and ensure all interactions comply with company policies, local regulations, and program guidelines
- Administer consumer surveys and accurately collect market feedback and insights
- Distribute approved promotional materials and consumer offers, including coupons and incentives
- Educate consumers on available promotions
- Encourage purchase consideration through consultative consumer engagement
- Build positive relationships with retail personnel and store management
- Accurately document activity results, consumer interactions, and survey completion through designated reporting systems
- Maintain all program materials, displays, and activation assets in a professional manner
Requirements
- High school diploma or equivalent required
- Previous experience in brand ambassador, retail sales, customer service, hospitality, event marketing, or promotional marketing roles preferred
- Excellent verbal communication and interpersonal skills
- Strong presentation and relationship-building abilities
- Comfortable approaching and engaging consumers in a retail environment
- Professional appearance and demeanor
- Self-motivated with the ability to work independently
- Strong organizational and time-management skills
- Ability to utilize mobile applications and reporting tools
- Reliable transportation and a valid driver's license
Preferred
- Outsgoing, energetic, and charismatic, with a natural ability to connect with people
- Confident communicators who enjoy starting conversations and building rapport
- Professional, reliable, and comfortable representing a premium brand
- Adaptable and self-motivated, able to thrive in a fast-paced retail environment
- Detail-oriented and committed to following compliance requirements
- Passionate about creating memorable customer experiences and driving engagement
Benefits
- Receive weekly pay
- Mileage + paid travel time
- Next-day pay on demand with DailyPay
- Eligible for medical, dental, and vision benefits
- Eligible for 401k with company matching
- Paid time off
- Scholarship opportunities
- Employee Assistance Program
- Paid Holidays
2020 Companies
2020 Companies is an award-winning retail sales, merchandising, and experiential marketing agency headquartered in Southlake, TX. Recognized for both culture and capabilities, we’ve been named to Comparably’s 2025 Best Sales Teams, Forbes America’s Best Employers for Women 2025, and the 2025 North America Top 100 Inspiring Workplaces.We partner with some of the world’s most recognizable consumer electronics and CPG brands to drive long-term growth through tailored retail strategies, brand advocacy, full-service merchandising, experiential activations, and nationwide training programs delivered virtually, online, and in person.Our reach spans more than 600,000 retail doors across the U.S. and Canada, and our top-level field teams are trained to execute impactful brand activations, product launches, assisted sales, and consumer engagement strategies. Each year, our efforts generate more than 25 million in-person impressions and nearly $10 billion in client revenue. We have a 96%+ staffing rate and, as a Best Buy Approved Provider, we use advanced recruitment and training strategies to ensure every team is fully staffed, retail-ready, and aligned with client goals.Clients trust 2020 Companies as a strategic partner, not just a vendor. Most of our relationships span five years or more, with dedicated teams executing full-year, nationwide programs. We prioritize measurable results and continually look for new ways to improve performance and deliver greater return on investment through data-backed insights, innovative staffing, and in-store excellence.Since 1991, 2020 Companies has remained a values-led organization with a people-first culture that fuels innovation, strengthens brands, and delivers lasting results. We have been recognized on Glassdoor’s Best Places to Work list for 2023 and 2024 and are proudly Great Place to Work® Certified in both 2024 and 2025.
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