Brand Ambassador

Lincolnton, NC (Unknown)

Salary Not AvailableIntern/New GradFull time

Posted 2 days ago

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Job Summary

Owns on-the-ground activation programs across a geographic territory, engaging adult consumers with compliant conversations, collecting insights, and strengthening retailer relationships while ensuring accurate reporting.

  • Lead scheduled activations and consumer interactions
  • Collect market feedback and report results
  • Maintain displays and partnerships with store personnel

Job Description

Responsibilities

  • Conduct scheduled retail activations within an assigned geographic territory
  • Engage adult tobacco consumers in meaningful, compliant conversations about tobacco products
  • Verify age eligibility and ensure all interactions comply with company policies, local regulations, and program guidelines
  • Administer consumer surveys and accurately collect market feedback and insights
  • Distribute approved promotional materials and consumer offers, including coupons and incentives
  • Educate consumers on available promotions
  • Encourage purchase consideration through consultative consumer engagement
  • Build positive relationships with retail personnel and store management
  • Accurately document activity results, consumer interactions, and survey completion through designated reporting systems
  • Maintain all program materials, displays, and activation assets in a professional manner

Requirements

  • High school diploma or equivalent required
  • Previous experience in brand ambassador, retail sales, customer service, hospitality, event marketing, or promotional marketing roles preferred
  • Excellent verbal communication and interpersonal skills
  • Strong presentation and relationship-building abilities
  • Comfortable approaching and engaging consumers in a retail environment
  • Professional appearance and demeanor
  • Self-motivated with the ability to work independently
  • Strong organizational and time-management skills
  • Ability to utilize mobile applications and reporting tools
  • Reliable transportation and a valid driver's license

Preferred

  • No tobacco industry experience required, just a great personality, confidence in engaging with people, and a passion for creating exceptional customer experiences.

Benefits

  • We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
  • Paid holidays
  • Long-term career pathing options
  • Personal development opportunities
  • Professional stretch assignments
  • Inclusive environment
2020 Companies logo

2020 Companies

2020 Companies is an award-winning retail sales, merchandising, and experiential marketing agency headquartered in Southlake, TX. Recognized for both culture and capabilities, we’ve been named to Comparably’s 2025 Best Sales Teams, Forbes America’s Best Employers for Women 2025, and the 2025 North America Top 100 Inspiring Workplaces.We partner with some of the world’s most recognizable consumer electronics and CPG brands to drive long-term growth through tailored retail strategies, brand advocacy, full-service merchandising, experiential activations, and nationwide training programs delivered virtually, online, and in person.Our reach spans more than 600,000 retail doors across the U.S. and Canada, and our top-level field teams are trained to execute impactful brand activations, product launches, assisted sales, and consumer engagement strategies. Each year, our efforts generate more than 25 million in-person impressions and nearly $10 billion in client revenue. We have a 96%+ staffing rate and, as a Best Buy Approved Provider, we use advanced recruitment and training strategies to ensure every team is fully staffed, retail-ready, and aligned with client goals.Clients trust 2020 Companies as a strategic partner, not just a vendor. Most of our relationships span five years or more, with dedicated teams executing full-year, nationwide programs. We prioritize measurable results and continually look for new ways to improve performance and deliver greater return on investment through data-backed insights, innovative staffing, and in-store excellence.Since 1991, 2020 Companies has remained a values-led organization with a people-first culture that fuels innovation, strengthens brands, and delivers lasting results. We have been recognized on Glassdoor’s Best Places to Work list for 2023 and 2024 and are proudly Great Place to Work® Certified in both 2024 and 2025.

Founded in 1991
Southlake, Texas, USA
2.6K employees (140 in marketing)

Traffic Signals

Monthly Visitors
21.3K
Monthly Google Ads Budget
$22
Traffic Source Mix
Search
37.1%
Direct
50.5%
Referral
7.1%
Social
2.3%
Paid
2.8%

Headcount Trend

Current headcount: ~2.6K

Marketing Team

Marketing Team Size
128 (5% of company)
Median Career Experience
9 years
Median Tenure
2.9 years
Marketing Roles Posted (Last 30 Days)
8

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