Become a Luxury Brand Ambassador in Knoxville and Nashville, TN at CXG | Nashville, TN

CXG

Become a Luxury Brand Ambassador in Knoxville and Nashville, TN

Nashville, TN (Remote)

Salary Not AvailableIntern/New GradFull time

Posted 2 months ago

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Job Summary

Build a community ambassador program that sources and vets premium consumer evaluators, onboards new members, and shares best practices to raise CX insights for luxury brands.

CXG Ambassador Network: Promote CXG across campuses and personal networks to attract premium consumer participants.
Onboarding & Certification: Guide new evaluators through registration, profile setup, and access to Mission opportunities.
Field Experience & Insight Sharing: Participate in Missions when possible and translate feedback to brands to elevate CX strategies.

Job Description

Responsibilities\n

Promote CXG through student groups, clubs, digital channels, campus communities, and your personal network
Identify and refer people who reflect the profile of premium and luxury consumers
Support new evaluators as they join CXG and begin their first Evaluation Missions
Act as a CXG advocate by sharing best practices and encouraging students to take part in the community
You will guide them through their first steps with CXG, including registration, profile completion, certification, and access to Evaluation Missions
You will also have the opportunity to participate in Evaluation Missions yourself and share insights that help brands better understand and elevate their customer experience

\nRequirements\n

Must be 18 years or older (21 years or older in the United States)
Current customer of premium and luxury brands
Not currently under contract with any retail brands, to ensure impartiality
Punctual, organized, detail-oriented, and reliable
Observant and passionate about customer experience
No prior experience is required; we value honest feedback from genuine customers

\nBenefits\n

Collaborate with iconic brands across industries
Flexible assignments tailored to your interests
Compensation for your time and input, with the potential for reimbursement on purchases
A user-friendly platform for managing missions and feedback

CXG

4.6 Glassdoor

CXG provides innovative solutions to enhance customer experience and improve the performance of premium and luxury brands. With expertise in the premium and luxury market and over 200 iconic brand partnerships, we support clients throughout their CX journey by providing insights and driving change. Our 4 practices - Customer Insights, Measurement, Consulting & Transformation, and the Academy - offer a comprehensive CX transformation framework. Founded in China in 2006, CXG has evolved into a global business with 12 offices in 70 countries across 4 continents and a team of over 200 professionals. Our growing network of customer experience experts, including evaluators, learning consultants, and strategic consultants, help brands elevate their experiences to provide a seamless and valuable customer journey. At CXG, we understand that customer needs are constantly evolving, and our solutions are designed to meet these changing needs. Our research, measurement, training, coaching, and consulting support are united under one proposition, making us a one-stop-shop for all your CX transformation needs. We are CXG.

Founded in 2006

Dubai, Dubai, ARE

726 employees (66 in marketing)

www.cxg.com

96% recommend to a friend

97% CEO approval