Responsibilities

• Support the development and execution of communications strategies aligned with organizational priorities and brand positioning.
• Coordinate executive messaging and organizational communications as needed.
• Oversee communications platforms and channels, including digital and social media assets and other communication vehicles.
• Partner with cross-functional teams including Human Resources, Compliance, Regulatory Affairs, Marketing, and operational leaders to support enterprise communications initiatives.
• Collaborate with regulatory and compliance teams to support communications related to regulatory requirements, including those impacting Medicare Advantage operations.
• Support public relations and stakeholder communications, including coordination with media and external partners when appropriate.
• Assist with communication planning during periods of organizational change, key initiatives, or operational developments.
• Ensure consistency of messaging across communication channels and audiences.
• Support measurement and monitoring of communications initiatives to evaluate effectiveness and alignment with organizational goals.
• Lead and develop communications staff responsible for internal communications, public relations, social media, and related communications functions.

Requirements

• Master’s degree in Communications, Public Relations, Marketing, Business Administration, or a related field required.
• 10+ years of progressive communications experience.
• 7+ years in leadership roles overseeing communications initiatives or teams.
• Experience in healthcare, managed care, or other highly regulated industries preferred.
• Demonstrated experience supporting communications in complex or rapidly evolving organizations.
• Ability to travel up to 50% as required to support organizational initiatives, leadership engagement, and market needs.