Associate Director Marketing, Neurology at Nihon Kohden America | USA | $140K/yr – $180K/yr

Nihon Kohden America

Associate Director Marketing, Neurology

USA (On-site)

$140K/yr – $180K/yrSenior Level8+ years expFull time

Posted 6 weeks ago

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Job Summary

Own cross functional product and operations leadership for a neurology portfolio with emphasis on lifecycle decisions, sales planning, and customer experience across hospital accounts.

Own portfolio alignment and lifecycle decisions with cross functional teams to meet inventory and operations needs.
Drive quarterly and annual business planning with KPIs, dashboards, and sales targets tied to market share and customer outcomes.

Job Description

Responsibilities

Ensures productivity and performance of neurology product managers, providing guidance and coaching as needed.
Develop, implement, measure and update quarterly, an annual Business Plan supporting attainment of sales targets, market share growth, and other company objectives (develop meaningful metrics and KPIs, dashboards for business management).
Utilize sales leadership, corporate account managers, telemarketing, and other company resources to maximize sales, account penetration and market-share growth
Proficiency in process and quality management.
Product expertise in EEG/PSG and possesses a broad understanding of the entire NKA product portfolio, with specific knowledge of operations and sustainment knowledge (lifecycle, compatibility, BOM packaging) of products.
Responsible for alignment of cross functional teams to ensure inventory and operations requirements are met.
Responsible for evaluating and executing on incremental commercial product changes.
Evaluates and manages cross functionally to determine replacements, lifecycles, and BOM development/maintenance.
Resolves escalated issues from customers and internal teams to improve customer experience.
Responds to complex customer inquiries and solves problems in a professional and effective manner.
Works with Sales Leadership to determine training objectives for the Hospital AEs and partners with L&D to execute
Regularly communicate significant customer status changes in writing to appropriate resources, managers, support, and customer service as appropriate
Select, manage, develop, and hold accountable team members to meet department deliverables and responsibilities. Complete company people management requirements. Exhibit manager competencies.
Adheres to all company policies, procedures, and business ethics codes.
Duties may be modified or assigned at any time based on business need.

Requirements

Bachelor's degree in business, science or related discipline; relevant education and experience accepted in lieu of degree
8+ years of experience in neurology systems required
4+ years of Nihon Kohden product experience required
5+ years of experience of people management experience, including driving results through others, leading teams or projects, and providing training
Experience with Salesforce, SAP, SAC, Apollo
Project management, operations, and process evaluation experience preferred
Best available: Level and compensation depend on location, experience, education and skills
Excellent verbal/written communication skills
Proficient with Microsoft Office suite, and other relevant programs pertaining to products and sales
Must be able to communicate verbally and in writing, and to receive and understand verbal and written instructions in English
Able to work effectively both independently and in a collaborative team environment

Preferred

Project management, operations, and process evaluation experience preferred

Benefits

Visit our Career page to learn more about Perks & Benefits and working at Nihon Kohden America

Nihon Kohden America

3.6 Glassdoor

Different Thinking for Better HealthcareNihon Kohden America is a global leader and fast-growing manufacturer of instrumentation for Patient Monitoring, Sleep Assessment, Neurology and Cardiology. Our relentless dedication to quality, customer support with heart, and employee development are what makes us unique.Quality beats at the heart of everything we do at Nihon Kohden. This is reflected in our reliable products, unmatched customer service and exclusive consultative approach. Our innovations are methodically researched and developed specifically to address the real-world needs of healthcare professionals and their patients. We are able to develop industry-changing innovations because – as an organization built and staffed by healthcare professionals – we understand the needs of healthcare professionals like few others do.Our accomplishments are due to our employees. They are our most valued resource—our heroes—and we are always looking for the best and brightest to join our team!We offer competitive compensation, robust benefits packages and a strong emphasis on employee development. We have achieved double-digit growth over the past decade by fostering a highly collaborative work environment and providing ample opportunity for career growth.

Founded in 1979

Irvine, California, USA

556 employees

us.nihonkohden.com

72% recommend to a friend