Responsibilities

• Execute and support day-to-day CMS publishing activities, including content updates, page builds, workflow execution, and release support.
• Monitor platform health, publishing queues, and execution timelines; identify and resolve issues before they impact markets.
• Perform and coordinate QA activities, including functional checks, accessibility validation, metadata accuracy, and content integrity.
• Troubleshoot publishing and workflow issues in partnership with agencies and IT, clearly distinguishing execution issues from technical defects.
• Apply and reinforce publishing governance standards related to templates, metadata, tagging, accessibility, and approved workflows.
• Partner closely with Marketing Operations, who own the DAM platform, to support integration between DAM and CMS workflows and enable effective asset reuse across markets.
• Work directly with agencies and managed-service partners to ensure adherence to Alnylam tools, standards, timelines, and quality expectations.
• Support onboarding and enablement of regional teams by providing practical guidance, documentation, and best practices for publishing execution.
• Identify recurring execution challenges and propose pragmatic improvements that increase reliability and scalability across global markets.

Requirements

• Bachelor’s degree in Information Systems, Computer Science, Digital Media, Engineering, or a related technical or systems-oriented field. Advanced degree a plus.
• 7–10+ years of experience supporting enterprise CMS and digital publishing platforms in regulated environments.
• Hands-on experience executing and supporting CMS platforms such as AEM, Sitecore, or Drupal.
• Practical experience with publishing workflows, permissions, templates, metadata, QA, and release coordination.
• Experience supporting globally deployed platforms, with an understanding of how workflows and governance must scale across markets with differing regulatory and operational requirements.
• Experience working with DAM platforms in partnership with marketing operations to enable asset reuse.
• Experience partnering effectively with IT on releases, incidents, and validation while maintaining clear role boundaries.
• U.S. Pay Range text not a requirement; compensation section covers this.

Preferred

• Background in pharma or biotech preferred; experience in consumer packaged goods, consumer technology, or other scaled digital environments is an advantage but not required.

Benefits

• Alnylam’s robust Total Rewards package is designed to support your overall health and well-being. We offer comprehensive benefits including medical, dental, and vision coverage, life and disability insurance, a lifestyle reimbursement program, flexible spending and health savings accounts and a 401(k) with a generous company match. Eligible employees enjoy paid time off, wellness days, holidays, and two company-wide recharge breaks. We also offer generous family resources and leave.