Associate Digital Producer, Seasonal Content

San Francisco, CA (On-site)

$118K/yr – $153K/yrMid Level3+ years expFull time

Posted 6 weeks ago

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Job Summary

Own operational delivery for digital production projects with tight cross functional collaboration and a focus on on time launches, QA and continuous process improvement.

  • Delivery governance: coordinate milestones, capture feedback, and secure follow through with owners.
  • Quality and issue management: perform UAT/QA, track defects, root cause analysis, and escalate with urgency.
  • Documentation and process unlocks: maintain knowledge archives, templates, and tools to improve cross functional delivery across content publication and tools.

Job Description

Responsibilities
  • Support in key meetings & milestones owned by our team, capture feedback and action items, and partner with owners for follow-up and completion.
  • Ensure project is launched on time and meets project requirements. Keep management notified of progress and/or deviation from project schedule (deliverables, milestone dates, resources, etc.)
  • Work in content management tools to author and publish digital content to ecom web, as well as perform and track cross-functional QA in partnership with the Producer.
  • Performs UAT/QA to ensure flawless execution across initiatives. Works closely with team in tracking and troubleshooting defects found; clearly communicates issues and the potential root cause; escalates issues and recommendations with an appropriate level of urgency.
  • Responds quickly to change in scope or project schedule, communicating to management any impacts to the project across all marketing channels.
  • Develops and maintains documentation, templates and tools to maintain a shared knowledge archive in support of the wider Digital Production team.
  • Assists team on various projects to help improve the overall digital experience or enhance our internal tools.
  • Assess processes and communication methods of delivery schedule and identify improvement areas. Work with Producer & Sr. Producer to implement change where needed.
  • Proactively seeks out opportunities to learn more about brand business processes and systems. Uses knowledge to suggest new ideas and change to improve overall effectiveness of processes
  • Proactively and clearly communicates with cross-functional partners, accommodating change requests and questions, and delivering the content builds in a consistent and timely manner
Requirements
  • Bachelor’s Degree or equivalent work experience
  • 1-3 years of detailed task planning and execution experience
  • 1-3 years of related digital/online/email experience with a strong preference for ecommerce
  • You understand digital production and release processes, including direct experience with site and email tools and technologies
  • You are extremely detail oriented, with experience in managing and communicating deliverables for multiple projects at any given time
  • You have excellent oral/written communication, analytical and interpersonal skills to effectively work across the organization
  • Ability to self-manage and meet varying deadlines for multiple projects
  • Self-motivated and driven. Ability to work well independently and within a group setting
  • Ability to handle routine and impromptu assignments with minimal supervision yet displays flexibility in taking direction from team and co-workers
  • Constant drive to gain additional knowledge to improve skillset
  • Ability to remain poised in a fast-paced environment
Benefits
  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.
  • Employee stock purchase plan.
  • Medical, dental, vision and life insurance.
Banana Republic logo

Banana Republic

3.7 Glassdoor

Explore our amazing opportunities at jobs.bananarepublic.comBanana Republic is a global apparel and accessories brand focused on delivering modern, versatile classics designed for a life with no boundaries. Curious, connected and out in the world, Banana Republic provides a wardrobe of favorites – clothing, eyewear, jewelry, shoes, handbags and fragrances – all made for a life in motion with the finest materials and fabric innovations. Founded in San Francisco, Banana Republic is located in about 700 company-operated and franchise retail locations worldwide.But selling clothes isn’t the only thing we do. We’re committed to bettering the lives of those in the communities where we live and work. That’s why we’ve established a community outreach program through which employees dedicate thousands of volunteer hours. We’re also dedicated to supporting our employees. We provide robust on-boarding plans and programs to promote career growth like stretch assignments, mentoring, coaching and global assignments. In addition, we offer competitive benefits, including medical, 401(k) match, Employee Stock Purchase plan and employee charitable contribution matching. Banana Republic is proudly recognized as part of Gap Inc., which also operates Gap, Old Navy, and Athleta. If you’re knowledgeable about fashion and passionate about our brand, we’d love to hear from you.

Founded in 1978
San Francisco, California, USA
7.7K employees (1,323 in marketing)
62% recommend to a friend
71% CEO approval

Traffic Signals

Monthly Visitors
57.7K
Monthly Google Ads Budget
$1.1M
Traffic Source Mix
Search
23.8%
Direct
47.6%
Referral
4.5%
Social
22.5%
Paid
1.6%

Headcount Trend

Current headcount: ~7.7K

Marketing Team

Marketing Team Size
596 (8% of company)
Median Career Experience
11 years
Median Tenure
8.3 years
Marketing Roles Posted (Last 30 Days)
1

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