Responsibilities

• Serves as key team member to support a range of complex, high-profile corporate issues /crisis communications situations (i.e., cybersecurity issues, product safety issues and recalls, natural disaster response, executive leadership changes, IPOs etc.)
• Supports development of press releases, crisis plans, media strategies, reactive media statements, talking points, FAQs, memos, crisis simulations and other deliverables as needed;
• Supports monitoring and triaging of client issues
• Conducts pressing research on a wide range of issues, review and prepare executive summaries and/or analyses detailing clear and concise findings, distill complex and substantial amounts of information into concise summaries and insights; begin to propose strategic and actionable recommendations
• Provides input during development of projects based on insights and knowledge of client preferences
• Prepares for and takes part in client meetings, including accurately capturing notes, agenda action items, call recaps, updating trackers, timelines and status documents
• Serves as role model to team members, producing high quality work and continually updating manager on activity progress
• Actively builds own knowledge, contributes to inclusive team culture and consistently displays behaviors that support integration
• Participates in our A-Team's On-Duty rotational schedule covering evening and weekend hours, to handle critical client reports, ad-hoc research, and support emergent crises.

Requirements

• 1-2 years of professional experience: in an agency/strategic consulting firm, political campaign or organization, law or similar setting
• BA or BS, preferably in Political Science, history, journalism, International Relations or similar fields -Knowledge of basic PR skills and client service
• Fluent in Microsoft Suite (e.g., Word, PowerPoint, Excel) and proficiency in research, media and social monitoring platforms (e.g., Brandwatch, Sysomos, Cision, Muckrack, TV Eyes, Critical Mention, Lexis-Nexis)
• Strong writing skills and meticulous attention to detail
• Strong understanding of social analytics
• Full analytical fluency in all social/digital platforms
• Crisis communications, issues management, and/or public affairs experience
• Sharp curiosity and an analytical mind
• Ability to provide strategic and actionable recommendations based on research
• Highly effective oral and written communication skills

Preferred

• experience in issues management is a bonus