Responsibilities

• Manage the trafficking and quality assurance of assigned display and video campaigns, exercising independent judgment to ensure setups align with media plans and platform specifications.
• Analyze daily operational reports and tracking logs to identify workflow bottlenecks, recommending tactical process improvements to Coordinators and management.
• Investigate and resolve initial campaign delivery and setup issues, using discretion to determine root causes and implement solutions before escalating complex, cross-platform technical issues.
• Actively consult during internal execution meetings by analyzing client requests and providing recommendations on foundational setup feasibility.
• Serve as the subject matter expert (SME) and project lead for a specific internal workflow, tracking document, or vendor portal, taking independent responsibility for its maintenance and optimization.
• Lead the creation of specific training modules or best-practice guides based on your SME focus area, contributing to the team's overall knowledge base.

Requirements

• 0–1 years of experience in digital media, advertising operations, or related fields.
• Proficiency in Excel and a demonstrated ability to independently learn and analyze data within technical platforms.
• High attention to detail with the ability to exercise discretion, evaluate data sets, and recommend actionable solutions.
• Basic understanding of digital ecosystems; eagerness to learn HTML, JavaScript, and browser tools.
• Strong communication skills with a proactive mindset, capable of managing assigned projects with limited supervision.
• Must be legally authorized to work in the United States without employer sponsorship now or in the future.

Benefits

• Health & Wellbeing
• - Inclusive health, dental, and vision plans built to support diverse lifestyles
• - Enhanced support for reproductive health, family planning, and new parents
• - Employer contribution to HSA
• - Voluntary Benefits: Pet Insurance, LegalEase Legal Assistance, Critical Illness, Hospital Indemnity, and Accident coverages
• - Generous and inclusive paid parental leave
• - Mental health support and Employee Assistance Program (EAP)
• - Free access to the Calm App
• - Monthly Wellness reimbursement
• - Special discounts through LifeMart and Plum Benefits