Responsibilities

• Manage and mentor floor managers and staff
• Ensure service is maintained at the utmost of quality levels
• Develop risk management and mitigation strategies
• Represent the GM in investigating, answering, and settling grievances in absence of General Manager
• Maintain all corporate mandates update and track daily reports
• Analyze staffing requirements, develop iteration plans, and assess opportunities for future growth
• Assist general manager with recruitment efforts
• Coach and train management staff
• Responsible for Team performance – morale, productivity, fiscal responsibility
• Monitor activities and expenses

Requirements

• Minimum 3 years of restaurant management experience in a full-service environment
• Proven ability to lead, coach, and develop management and hourly teams
• Strong understanding of daily restaurant operations and service standards
• Experience with scheduling, staffing analysis, and labor optimization
• Solid knowledge of restaurant financials, including sales, labor, COS, and P&L review
• Ability to maintain budgets, control expenses, and improve profitability
• Experience assisting with hiring, training, and performance management
• Strong communication, organizational, and problem-solving skills

Benefits

• Competitive salary
• Wages paid weekly
• Growth opportunity
• 401k savings plans
• Medical, dental and vision insurance
• Commuter benefits
• Employee discounts