Assistant Community Manager - Tax Credit

San Antonio, TX (On-site)

Salary Not AvailableMid Level2+ years expFull time

Posted 2 months ago

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Job Summary

Own on-site property operations that drive occupancy, tenant satisfaction, and financial accuracy by managing leasing, rent collection, renewals, and regulatory compliance.

  • Leasing and occupancy: market, show, and convert to steady occupancy while coordinating move-ins.
  • Resident experience and retention: respond to concerns, follow up on service requests, and execute renewal strategies.
  • Financial operations and compliance: collect rents, deposit reconciliations, and process invoices in line with HUD/low-income housing rules.

Job Description

  • Performs marketing and leasing functions to maintain budgeted or greater occupancy for the property
  • Implements effective resident retention programs, such as move-in and service follow up
  • Maintains good resident relations and the ability to respond to resident concerns to avoid escalation of the problem
  • Collect rents and make daily deposits and reconciliations monthly
  • Enforce rent collection policy
  • Responsible for processing invoices
  • Monitor renewals. Distribute and follow-up on renewal notices
  • Prepare paperwork for move-ins in a timely manner and in accordance with the properties housing regulations and Roscoe’s policies
  • Produce monthly reports for Property Manager
  • 2+ years tax credit experience
  • Related multi-family property management experience
  • HUD rules and regulations, as well as policies and procedures of low-income housing programs
  • Strong leadership and management skills are essential
  • Ability to work a flexible schedule, including evenings and weekends
  • OneSite software experience is a plus
  • Weekly pay for all associates working onsite at an apartment community
  • Comprehensive healthcare coverage available for all full-time, regular associates
  • Employer-paid employee assistance, mental health, and wellness programs
  • Ancillary benefits including critical illness, hospital indemnity, and accident insurance
  • 401(k) with robust company match
  • Opportunities for professional development, career growth, and role-based learning plans
  • Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
  • Paid time off plus floating holidays and volunteer days
  • Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)
RPM Living logo

RPM Living

3.8 Glassdoor

RPM Living is a full-service multifamily management, investment and development company offering an innovative and personalized approach to real estate services. RPM is ranked #3 on the NMHC Top 50 Largest Apartment Manager list with more than 225,000 units under management. Founded by CEO Jason Berkowitz in 2002, the firm has grown to include 4,600 associates working in 47 markets, all of whom share a passion for enhancing clients’ investments through customized solutions and exceptional resident-centric service. RPM is headquartered in Austin, Texas, with additional regional offices in Atlanta, Dallas, Denver, Charleston, Chicago, Houston, Las Vegas, Nashville, Palm Beach, Phoenix, San Antonio, San Diego and Tampa. To learn more, visit RPMLiving.com.

Founded in 2002
Austin, Texas, US
2.8K employees (726 in marketing)
69% recommend to a friend
83% CEO approval

Traffic Signals

Monthly Visitors
45.7K
Monthly Google Ads Budget
$1K
Traffic Source Mix
Search
39.9%
Direct
48.7%
Referral
10%
Social
0.7%
Paid
0.6%

Headcount Trend

Current headcount: ~3K

Marketing Team

Marketing Team Size
720 (24% of company)
Median Career Experience
10 years
Median Tenure
2.9 years
Marketing Roles Posted (Last 30 Days)
1

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