Animal Services Community Engagement Manager

El Paso, TX (On-site)

$65K/yr – $82K/yrSenior Level5+ years expFull time

Posted 5 weeks ago

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Job Summary

Own community outreach and program development for Animal Services by shaping community input, partnerships, and outreach strategies that drive engagement and measure impact.

  • Community Engagement: Lead stakeholder assessments, surveys, and public dialogues to align programs with neighborhood needs.
  • Partnerships & Outreach: Build public-private partnerships and collaborate with jurisdictions, business groups, and civic organizations to expand services.
  • Program Evaluation & Research: Oversee research via canvassing and focus groups to assess needs and program effectiveness.

Job Description

Responsibilities

  • Under general direction, develop, implement, and coordinate projects and programs to promote, support, and integrate community involvement in the Animal Services Department.
  • Plan, develop, and implement strategies and programs to facilitate community involvement in Animal Services programming.
  • Develops and implements policies, procedures, and protocols designed to obtain community input on Animal Services programming and initiatives.
  • Conduct stakeholder assessments, meet with neighborhood residents, leaders, and community groups to identify trends, ideas, and available resources.
  • Facilitates public dialogues and consensus to develop community-driven projects and initiatives.
  • Assess community concerns, values, and opinions on Animal Services projects, programs, and initiatives.
  • Serve as a liaison to external partners and internal teams to establish events, programs, and resources for the community.
  • Oversee and conduct research through canvassing, focus groups, surveys, and other means to assess community needs and evaluate the effectiveness of programs.
  • Research community demographics, trends, and underserved areas to form outreach strategies and expand the department’s impact.
  • Manage humane education, community outreach, and pet support programs.

Requirements

  • Education and Experience: Bachelor's Degree or higher in Business or Public Administration, Public Relations, Communications, Liberal Arts, or a closely related field, and five (5) years of experience involving the development and coordination of public information or community outreach or involvement programs.
  • Licenses and Certifications: Valid Texas Class “C” Driver’s License or equivalent from another state by the date of appointment.
  • MOS CODES: None

Benefits

  • LIFE AND HEALTH INSURANCE
  • The City of El Paso is a self-insured entity with a third-party administrator for Medical and Pharmacy benefits.
  • Basic Life Insurance Coverage is available at no cost to eligible employees.
  • Additional Life Insurance and coverage for your dependents are also available.
  • Employees can select optional Dental, Vision, and Short Term Disability coverage.
  • Employees also have the option to participate in a Health Savings Account or Flexible Spending Account (healthcare and/or dependent care for daycare expenses).
  • All of these insurance and coverage options can be configured within a month of your new employee orientation date.
  • An Employee Assistance Program (EAP) with access to mental health sessions, therapy, and more is available at no cost.
  • A trained counselors are also available to help you and your dependents cope with life’s stressors so that you can live a happy productive lifestyle.
  • The City’s Wellness Program seeks to promote better health and wellness amongst the workforce through various programs and incentives in which employees may choose to participate in, to include wellness education, fitness tests, biometric screenings, group fitness, health coaching and so much more!
  • Keep Learning, Growing & Reinventing Yourself! The City of El Paso's Tuition Assistance Program encourages employee personal and professional development by sharing educational costs with those employees who have successfully completed their original probation, and in turn retain a skillful workforce. Each year, employees can obtain Tuition Assistance for Degree, Certifications, Continuing Education, and Books & Equipment.
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