Responsibilities

• Own prompt engineering and Claude API management, including versioning, testing, and optimization of agentic workflows used across the business.
• Build, manage, and continuously improve n8n-based automation workflows that connect GTM systems, trigger alerts, sync data, and eliminate manual handoffs across the revenue organization.
• Build and maintain REST API integrations and webhook-based automations that connect to Omilia’s tech stack.
• Define and enforce data schema standards across the GTM stack, ensuring consistency, accuracy, and auditability across all systems.
• Evaluate emerging AI tools and APIs; recommend and implement where they can deliver outsized ROI versus custom builds.
• Continuously monitor and evaluate the latest developments in AI, LLMs, agentic frameworks, and automation tooling — translating emerging capabilities into concrete opportunities for Omilia's GTM and RevOps functions.
• Serve as Omilia's internal AI radar: proactively surface new models, tools, and workflows that could accelerate seller productivity, improve data quality, or reduce operational overhead.
• Run structured experiments and rapid prototypes to test new AI capabilities, document findings, and present business cases to leadership for adoption or scale.
• Maintain a working knowledge of the competitive AI landscape, including key vendors, open-source frameworks, and industry benchmarks relevant to our GTM stack.
• Propose, test, refine and scale new use cases for AI in marketing programs and operations.
• Build, assist, and help maintain Claude-powered content workflows for campaigns, outbound sequences, sales one-pagers, and competitive battlecards.
• Build AI-powered tools that dramatically increase seller productivity, including auto-research briefs, AI-drafted proposals, and intelligent follow-up cadence automation.
• Develop a custom AI call intelligence layer to replace Gong.io, including call transcription, summary generation, coaching insights, and CRM sync.
• Partner with Sales Enablement to automate and enhance onboarding resources, training content, and knowledge management systems.
• Act as a strategic collaborator across Marketing, Sales, Revenue Operations, Finance, and Customer Success — identifying friction points, designing AI-powered solutions, and driving adoption across teams.
• Work alongside Sales leadership to understand rep workflows, surface productivity bottlenecks, and deploy tools that reduce administrative burden and increase time spent selling.
• Collaborate with Revenue Operations to ensure all automation, reporting, and AI tooling aligns with the company's data standards, forecasting models, and revenue targets.
• Facilitate regular cross-functional syncs and demos to share progress, gather feedback, and maintain alignment on the AI roadmap across all stakeholder teams.

Requirements

• Claude / Anthropic API — hands-on experience with prompt engineering, tool use, and agentic workflow design.
• n8n — experience building and maintaining workflow automations, including multi-step integrations across CRM, communication, and data systems.
• Salesforce — beyond admin-level; experience with Apex, Flow, and Salesforce APIs.
• JavaScript and/or Python — ability to independently ship production-quality code, not just prototype.
• REST APIs and webhook-based automation — proven track record integrating third-party systems.
• Ability to communicate effectively with AEs, SDRs, and Marketers without translation.
• Demonstrated ability to collaborate cross-functionally, build trust across teams, and drive adoption of new tools and processes.
• 3-5 years of experience in a GTM engineering, RevOps, or Sales Operations role within a B2B SaaS or tech environment.
• Bachelor's degree in Computer Science, Engineering, Business, or a related field — or equivalent demonstrable experience.

Preferred

• Background in conversational AI, NLU, or contact center technology.
• Prior startup experience at the $20M-$100M ARR stage.
• Exposure to sales enablement platforms such as Highspot or Seismic.
• Active engagement with the AI community — follows emerging research, participates in forums, and experiments with new tools before they go mainstream.

Benefits

• Fixed compensation;
• Long-term employment with the working days vacation;
• Development in professional growth (courses, training, etc);
• Being part of successful cutting-edge technology products that are making a global impact in the service industry;
• Proficient and fun-to-work-with colleagues;
• Apple gear