Affiliate Retail Media Growth Lead at Impact.com | Santa Barbara, CA | $90K/yr – $100K/yr

Impact.com

Affiliate Retail Media Growth Lead

Santa Barbara, CA (On-site)

$90K/yr – $100K/yrSenior Level5+ years expFull time

Posted 4 months ago

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Job Summary

Drive client adoption and internal education as a Retail Media Expert at impact.com, guiding retailers and partners to adopt and optimize retail media solutions.

Must-have: 5+ years in affiliate marketing with enterprise clients.
Standout: Deep experience with the impact.com platform from advertiser and Partner perspectives.

Job Description

Responsibilities\n

Become a Retail Media Expert: Establish yourself as a trusted advisor on impact.com’s retail media solutions to clients, partners, and internal teams.
Internal Education & Support: Collaborate with Client Services, Sales, and Channel Partnerships and other internal teams to confidently communicate retail media product features and benefits. Support questions and relay feedback for product improvements.
Client Adoption & Support: Guide retailers, vendor brands, and agencies with strategic retail media recommendations to drive product adoption. Manage campaign implementation and ongoing support while nurturing strong client relationships through regular check-ins.
Product Development Collaboration: Provide timely client feedback to Product teams. Track and manage product issues, ensuring efficient resolution and clear communication with stakeholders.
Product Marketing Support: Partner with Product Marketing to create and maintain help center resources such as articles, videos, and guides for self-service support.

\nRequirements\n

5+ years of affiliate marketing experience, ideally in customer-facing roles with enterprise-level clients: affiliate agency experience is a plus.
Extensive experience with the impact.com platform from both advertiser and Partner perspectives: experience with other affiliate networks is a plus.
Strong communication and collaboration skills, capable of bridging technical and non-technical audiences.
Solutions-driven mindset with a positive attitude, eagerness to learn, and growth-oriented approach.
Ability to thrive in a fast-paced environment with excellent organizational and multitasking skills.
Retail media and/or Seller experience is advantageous but not required.

\nPreferred\n

Retail media and/or Seller experience is advantageous but not required.

\nBenefits\n

Medical, Dental, and Vision insurance
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

Impact.com

3.9 Glassdoor

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Founded in 2008

Santa Barbara, California, USA

3.3K employees (508 in marketing)

impact.com

69% recommend to a friend

80% CEO approval