Responsibilities

• Guide team of Account Managers on consultative, client-centric selling and demonstrate strong understanding of marketing KPIs, TikTok product expertise/capabilities and measurement
• Develop and coach Account Managers in setting long and short-term goals, milestones, and tracking performance towards revenue objectives.
• Collaborate with our leadership team to establish a sales strategy and execution plan to achieve team goals.
• Partner with cross-functional subject matter experts to develop, identify, and implement effective client advertising strategies.
• Serve as an external product expert, educating key clients and agencies on TikTok ad solutions and best practices
• Develop strategies to retain clients, reduce churn, and enhance platform dependency.
• Collaborate across teams to exchange insights and drive product enhancements.

Requirements

• People leadership experience
• Experience in a digital advertising or ecommerce sales position
• Strong understanding of sales processes, including upselling, cross-selling, and negotiations.
• Familiarity with trends and brands within the advertising industry

Preferred

• Exceptional verbal and written communication skills, with the ability to clearly articulate complex solutions and drive client engagement.
• Data-driven mindset with the ability to analyze account performance, track KPIs, and develop actionable recommendations.
• Resourcefulness in addressing challenges and managing client expectations effectively.
• Thrive in a fast-paced environment, switching from strategic to operational mindset; ability to prioritize and synthesize a high volume of information
• Skilled in using internal tools to track progress, identify opportunities, and address concerns.
• Familiarity with external tools for TAM analysis and industry trend monitoring.
• Experience tracking interactions across communication platforms (Zoom, email, in-person engagements).