Account Supervisor, Shopper Marketing Agency

Rogers, AR (On-site)

$62K/yr – $77K/yrSenior Level6+ years expFull time

Posted 4 months ago

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Job Summary

Lead client relationships and strategic planning for retail accounts, coordinating cross‑functional teams to meet client goals.

  • Own client relationships and lead planning meetings with appropriate marketing and sales functions.
  • Must-have: Minimum 6 to 8 years agency experience in retail or CPG.
  • Standout: Cross-functional leadership with budget and timeline management.

Job Description

Responsibilities

  • Build client relationships with appropriate marketing and sales functions, this includes visits to client headquarters and participation in client planning meetings
  • Serve as primary client contact at the appropriate management level
  • Train/supervise/oversee effective completion of all Account Coordinator & Account Executive job responsibilities
  • Expand client relationships to gain incremental revenue
  • Share best practices with others to maximize business potential
  • Understand client’s objectives, strategies and tactics and be the client advocate with the agency team
  • Ensure that we are meeting or exceeding all client contract obligations
  • Lead or support the strategic planning process
  • Participate in brainstorm meetings
  • Utilize Agency planning documents, such as job brief
  • Drive recommended program solutions that meet clients’ sales/marketing goals and brand standards
  • Determine necessary research to support or validate marketing plans
  • Investigate and recommend most effective execution strategies and tactics
  • Manage creative process
  • Lead presentation of creative concepts to client
  • Ensure recommended creative solution fulfills approved creative guidelines and communication priorities and meets clients objectives
  • Ensure team follows Agency process and procedures
  • Oversee the implementation and management of all marketing tactics and retail initiatives
  • Oversee the management of budgets and timelines
  • Oversee the management and communication between the agency team, retail field team and client team

Requirements

  • Bachelor’s degree in advertising, marketing, or related field
  • Minimum 6 to 8 years agency experience in retail or consumer packaged goods preferred
  • Prior experience working with Walmart and/or Sam's Club
  • Proficient in Microsoft Office applications, specifically Excel, Word and PowerPoint

Preferred

  • Research/analysis experience a plus.
Mosaic North America logo

Mosaic North America

3.9 Glassdoor

Mosaic is a North American integrated marketing agency that builds brands in dimension. Depending on clients’ needs and based on data-led insights, Mosaic pulls in the right capability experts at the right time to create connected brand experiences across the right touchpoints. By being able to quickly tap into different in-house specialists across omnichannel commerce, experiential marketing, content development, brand design, performance media and measurement & analytics, Mosaic is distinctly able to create ideas that make an impact in culture and drive results at the same time. With a 30-year history, Mosaic North America has hubs in Chicago, Dallas, and Toronto, augmented with experts in locations across North America; all connected to our parent company Acosta Group, offering full reach across the nation. Mosaic est une agence nord-américaine de marketing intégré qui bâtit des marques multidimensionnelles. En fonction des besoins de ses clients et sur la base de données, Mosaic fait appel aux bons experts au bon moment pour créer des expériences de marque connectées à travers les bons points de contact. En pouvant rapidement faire appel à différents spécialistes internes dans les domaines du commerce omnicanal, du marketing expérientiel, du développement de contenu, de la conception de marque, des médias de performance et de la mesure et de l'analyse, Mosaic est en mesure de créer des idées qui ont un impact sur la culture et conduisent à des résultats en même temps. Forte de ses 30 ans d'existence, Mosaic Amérique du Nord dispose de centres à Chicago, Dallas et Toronto, auxquels s'ajoutent des experts dans toute l'Amérique du Nord, tous reliés à notre société mère Acosta Group, ce qui nous permet d'être présents dans tout le pays.

Founded in 1986
Toronto, Ontario, CAN
3K employees (521 in marketing)
74% recommend to a friend
77% CEO approval

Traffic Signals

Monthly Visitors
34.7K
Monthly Google Ads Budget
$1.1K
Traffic Source Mix
Search
39.9%
Direct
47.3%
Referral
7.6%
Social
3.6%
Paid
1.4%

Headcount Trend

Current headcount: ~3K

Marketing Team

Marketing Team Size
440 (14% of company)
Marketing Roles Posted (Last 30 Days)
15