Responsibilities

• Own assigned Blue Hour accounts from end to end, serving as the primary day-to-day client lead and managing programs from brief through execution and reporting
• Build a deep understanding of clients’ businesses, objectives and audiences, translating their needs and feedback into clear direction for internal teams
• Lead day-to-day client communication, status meetings, presentations, kickoffs and briefings, confidently providing recommendations and navigating feedback
• Manage the hands-on execution of client programs, including timelines, deliverables, briefs, approvals, client materials and account documentation
• Coordinate closely across Strategy, Talent, Creative and Media teams to keep work moving efficiently and ensure teams are set up for success
• Proactively anticipate project needs, challenges and risks, developing solutions and keeping both clients and internal teams aligned
• Own project scopes, budgets and account financials, maintaining visibility into spend, resourcing, profitability and potential scope changes
• Lead client reporting and campaign recaps, translating performance and learnings into meaningful insights and recommendations for future work
• Build strong, lasting client relationships based on trust, responsiveness and a deep understanding of their business
• Serve as a strategic thought partner, connecting day-to-day programs to broader client objectives and bringing a strong point of view to the work

Requirements

• 5+ years of relevant agency experience, ideally within social, creator marketing, integrated marketing or client services
• Demonstrated experience independently owning client relationships and simultaneously managing multiple complex accounts, projects or workstreams
• Experience leading social-first and creator-led marketing programs from strategy through hands-on execution and reporting
• Strong project management skills with experience managing scopes, budgets, timelines, forecasting and cross-functional resources
• Strong understanding of the social and creator ecosystem, including platforms, audience behaviors, cultural trends and evolving best practices
• Strong strategic thinking with the ability to translate client business objectives into clear recommendations and actionable plans
• Strong written, verbal and presentation skills with experience communicating with senior client stakeholders
• Proven ability to operate independently, prioritize competing needs and deliver high-quality work in a fast-paced, ever-changing environment
• Proficiency within Google Workspace, including Sheets, Slides, Docs and Drive

Preferred

• 5+ years of relevant agency experience, ideally within social, creator marketing, integrated marketing or client services
• Demonstrated experience independently owning client relationships and simultaneously managing multiple complex accounts, projects or workstreams
• Experience leading social-first and creator-led marketing programs from strategy through hands-on execution and reporting
• Strong project management skills with experience managing scopes, budgets, timelines, forecasting and cross-functional resources
• Strong understanding of the social and creator ecosystem, including platforms, audience behaviors, cultural trends and evolving best practices
• Strong strategic thinking with the ability to translate client business objectives into clear recommendations and actionable plans
• Strong written, verbal and presentation skills with experience communicating with senior client stakeholders
• Proven ability to operate independently, prioritize competing needs and deliver high-quality work in a fast-paced, ever-changing environment
• Proficiency within Google Workspace, including Sheets, Slides, Docs and Drive

Benefits

• Health insurance coverage
• Life and disability insurance
• Retirement savings plans
• Company paid holidays and unlimited paid time off (PTO)
• Mental health and wellness resources
• Pet insurance
• Childcare resources
• Identity theft insurance
• Fertility assistance programs
• Fitness reimbursement