Account Supervisor, Digital Advocacy

Albany, NY (Hybrid)

$85K/yr – $100K/yrSenior Level5+ years expFull time

Posted 6 weeks ago

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Job Summary

Own end-to-end client campaigns and cross-channel orchestration, turning audience insights into integrated digital programs and strategic guidance.

  • Client ownership: lead day-to-day management across multiple accounts, shaping timelines, deliverables, and communications.
  • Campaign execution: plan and launch integrated programs across email, social, influencer partnerships, and activations with QA and channel alignment.
  • Strategic impact: translate performance data into actionable recommendations for clients and internal teams.

Job Description

Responsibilities

  • Serve as the day-to-day lead across multiple client accounts, managing timelines, deliverables, and client communications
  • Lead creation and execution of integrated cross-channel campaigns spanning email, social media, influencer partnerships, digital activations, and more
  • Drive strategic client recommendations informed by audience insights, campaign goals, and platform best practices
  • Oversee campaign execution from planning through launch, ensuring quality control, consistency, and strong performance across channels
  • Review, edit, and QA client-facing materials including email copy, social content, campaign assets, and reporting deliverables
  • Monitor campaign performance and synthesize insights into actionable recommendations for clients and internal stakeholders
  • Adapt responsibilities and lead across evolving client needs, team priorities, and new business opportunities

Requirements

  • 5–7+ years of experience in digital marketing, digital advocacy, or communications, ideally in an agency environment
  • Experience supporting advocacy, public affairs, nonprofit, social impact, or mission-driven campaigns is preferred
  • Demonstrated experience developing and leading integrated digital campaigns across email and social channels
  • Strong understanding of email marketing strategy, audience segmentation, content development, and performance optimization
  • Familiarity with email and CRM platforms such as Salesforce, Mailchimp, Action Network, or EveryAction
  • Excellent client management skills with the ability to confidently lead day-to-day communications and build trusted relationships
  • Experience managing social media strategy and content development, with exposure to influencer or creator partnerships
  • Strong organizational and project management skills, with the ability to manage multiple clients, deadlines, and competing priorities simultaneously
  • Exceptional writing, editing, and QA skills, with a sharp eye for voice, tone, and detail
  • Strategic thinker who understands how digital channels contribute to broader brand, communications, and business goals
Orchestra logo

Orchestra

Chantal et Pierre Mestre fondent Orchestra en 1995 avec pour objectif la création d’une marque de vêtements pour enfants et d’un concept de distribution unique pour faciliter la vie des parents. Depuis 2006, le concept des magasins ne cesse d’évoluer pour proposer toujours plus de choix et de services. En 2008, Orchestra innove en créant le Club Chantal et Pierre Mestre fondent Orchestra en 1995 avec pour objectif lacréation d’une marque de vêtements pour enfants et d’un concept de distribution unique pour faciliter la vie des parents. Depuis 2006, le concept des magasins ne cesse d’évoluer pour proposer toujours plus de choix et de services. En 2008, Orchestra innove en créant le Club Orchestra, un modèle unique de fidélisation en proposant aux membres une réduction de 50% toute l’année sur tout le textile et accessoires de marque Orchestra via l'achat d'une carte Club. La marque créée également Orches’troc, une plateforme de revente de produits d’occasion de toutes marques,100% dédiée à l’univers de l’enfant. Aujourd’hui l’entreprise compte plus de 400 magasins dans près 30 pays. Avec l’implantation de nombreux mégastores, les parents trouvent aujourd’hui chez Orchestra le spécialiste qui leur facilite la vie.

Founded in 1995
Saint-Aunès, Occitanie, FRA
1.4K employees (192 in marketing)

Traffic Signals

Monthly Visitors
1.3M
Traffic Source Mix
Search
50.4%
Direct
43%
Referral
3.3%
Social
0.9%
Paid
1.3%

Headcount Trend

Current headcount: ~1.4K

Marketing Team

Marketing Team Size
46 (3% of company)
Median Career Experience
14.5 years
Median Tenure
1.6 years
Marketing Roles Posted (Last 30 Days)
13