Account Supervisor at Crowley Webb & Associates | Buffalo, NY | $60K/yr – $75K/yr

Account Supervisor

Buffalo, NY (On-site)

$60K/yr – $75K/yrSenior Level8+ years expFull time

Posted 5 months ago

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Job Summary

The role is a senior account leadership position focused on guiding strategy and nurturing high-level client relationships. It emphasizes research-driven briefs, cross-functional collaboration, budgeting oversight, and team mentorship to drive growth. Requirements include a bachelor’s degree and eight years in an agency setting, with strong analytics translation and communication skills. Benefits highlight a competitive salary and comprehensive benefits along with ongoing development opportunities.

Job Description

Responsibilities

Serve as account lead and primary strategist between the agency and senior-level clients
Lead key client meetings and presentations, and develop effective marketing strategies
Build and nurture senior-level client relationships while providing strategic thought leadership to drive growth
Develop research-driven creative briefs and partner with analytics and media teams to guide strategy and measure campaign effectiveness
Ensure client needs are met, provide internal teams with resources, and troubleshoot major client or internal issues
Maintain a thorough understanding of clients’ industries, target audiences, goals, challenges, and competitive sets
Oversee client billing, monitor financial performance of client accounts, and provide budget forecasts to senior management
Manage and mentor junior account service staff (onboarding, training, and ongoing career guidance)
Revisit agency briefs, strategy documents, and planning process for possible improvements
Network and support agency new business efforts to increase agency visibility and develop prospect relationships

Requirements

Bachelor's degree in business, communications, or marketing, or comparable work experience in a relevant field
Minimum of eight years of experience within an agency setting
Track record of performance marketing and development of integrated, multichannel campaigns
Ability to translate analytics and consumer research into actionable marketing strategies
Dynamic personality with exceptional interpersonal and presentation skills and the confidence to lead high-stakes conversations
Knowledge of or willingness to learn about data protection (e.g., ISO 27001, GDPR) and maintaining confidentiality
Proficiency with computer software such as Microsoft Word, PowerPoint, Excel, and Google Drive