Responsibilities

• Serve as a day-to-day client contact, managing communication, follow-ups, and requests with minimal oversight
• Build strong working relationships through consistent, reliable execution and communication
• Lead portions of client meetings, including status updates and reporting walk-throughs
• Ensure all client requests are clearly communicated and followed through
• Own execution of timelines, deliverables, and workflows across assigned accounts
• Manage multiple concurrent workstreams, ensuring deadlines are met in dynamic environments
• Maintain key account documentation, including trackers, timelines, and reports
• Proactively identify risks to timelines or deliverables and escalate when needed
• Support budget and scope tracking at a project level
• Begin connecting performance data to campaign strategy and client objectives

Requirements

• Bachelor’s degree required
• 5 or more years of experience in account management, marketing, or related field
• Agency experience preferred
• Working knowledge of digital marketing channels, including owned media (SEO & GEO), paid media (search, social, and programmatic), Email & SMS, and more.
• Experience managing multi-channel campaigns and client relationships
• Experience working with e-commerce and/or B2B clients is a plus
• Hands-on media execution experience is a plus
• Strong organizational and project management skills
• Ability to manage multiple priorities in fast-paced, evolving environments
• Clear and confident communication and presentation skills