Responsibilities

• Manage day-to-day client interactions, coordinate responses, and proactively update on activity status.
• Assist in gathering and drafting client-facing materials; review materials before submission to align with client expectations.
• Foster strong relationships with service teams and client stakeholders; prep and direct internal teams for productive meetings.
• Assess client health weekly, identify risks, and align engagement plans with budgets and resources.

Requirements

• 3-4 years servicing client accounts in marketing/PR agency, preferably in the B2B and/or technology space.
• Ability to think strategically and understand clients' business goals.
• Excellent verbal and written communication skills.
• Excellent listening, negotiation and presentation skills.
• Strong attention to detail and project management skills.

Benefits

• 🩺 Health Coverage: Comprehensive medical, dental, and vision plans, plus mental health resources, pet insurance, fertility benefits, and more.
• 💰 Retirement Savings: Employer-matched 401(k) and access to financial planning services.
• 🌴 Flexible PTO: Take time as needed for vacations, mental health, or personal days. Includes 8 paid holidays, half-day summer Fridays, and a week off between Christmas and New Year.
• 🏡 Hybrid Work: Mix of in-office and remote work, with tools to stay connected across teams.
• 🎉 Milestone Sabbatical: Celebrate five years with a two-week sabbatical and a $2,000 gift.
• 👶 Family Support: Generous paid leave for new parents and caregivers, plus policies for pregnancy loss, adoption challenges, and more.
• 📚 Growth Opportunities: Clear career paths, mentorship programs, and learning events to help you grow professionally.
• 🌟 Culture: Our agency values our supportive, collaborative culture where we work hard to achieve the best outcomes for clients. Read more on our website here !